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Question for Paidmembers [Mar. 19th, 2009|11:58 am]
Paid Members

paidmembers

[marta]
[Tags|]

We've had some conversations recently about some of the reasons people buy Paid Accounts. Rather than try to guess, we wanted to ask you why *you* have a Paid (or Permanent) Account. Hence, a poll.

On the first question, we're looking for the handful of top reasons you have a Paid Account, so please check any of the options that were motivating factors for you. On the second, we ask that you try to narrow it down to the single biggest reason. If there was a primary or motivating reason for you that we haven't listed, please do add it in the text box provided.

Poll #1368228 What motivated you to have a Paid Account?

Please select the three to five biggest reasons you have a Paid Account

No ads when I read or use LiveJournal
55(0.5%)
Other people don't see ads when they view my journal
3(0.0%)
More userpics
79(0.7%)
More customization options (more styles/advanced customization)
12(0.1%)
Polls
1(0.0%)
Scrapbook
4(0.0%)
Mobile features (text via profile, voice post, TXTLJ)
3(0.0%)
@livejournal.com forwarding email address
1(0.0%)
Mass-edit security level of posts
21(0.2%)
Custom mood themes
2(0.0%)
Embedding/domain forwarding
1(0.0%)
Ability to edit comments
9(0.1%)
Copies of my own comments emailed to me
1(0.0%)
I just like Live Journal and am happy to pay for it
80(0.7%)
I've had a Paid account for long time and am used to it
10(0.1%)
I like the status of being a Paid user
3(0.0%)
My paid account was gifted to me by a friend
74(0.6%)

Please select the single biggest reason you have a Paid Account

No ads when I read or use LiveJournal
2786(26.1%)
Other people don't see ads when they view my journal
193(1.8%)
More userpics
2942(27.6%)
More customization options (more styles/advanced customization)
1063(10.0%)
Polls
122(1.1%)
Scrapbook
251(2.4%)
Mobile features (text via profile, voice post, TXTLJ)
71(0.7%)
@livejournal.com forwarding email address
30(0.3%)
Mass-edit security level of posts
202(1.9%)
Custom mood themes
60(0.6%)
Embedding/domain forwarding
26(0.2%)
Ability to edit comments
325(3.0%)
Copies of my own comments emailed to me
33(0.3%)
I just like Live Journal and am happy to pay for it
1343(12.6%)
I've had a Paid account for long time and am used to it
770(7.2%)
I like the status of being a Paid user
126(1.2%)
My paid account was gifted to me by a friend
320(3.0%)

Anything not on this list that was a primary reason you have a Paid Account?



Thank you!
LinkReply

Comments:
Page 7 of 15
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[User Picture]From: jesterstear
2009-03-19 07:12 pm (UTC)
Hey, how about why people don't get a paid account?

Let's see, lack of communication with LJ members. How many times, despite changes in ownership, has LJ knee-jerked and don't something really stupid? When management finally realizes they've done something stupid, we get a mumbled half-ass apology, and that's it. No "hey, we screwed up, here's how, and here are the steps we're taking to make sure it doesn't happen again."

Yeah. The LJ representative thing. That was a stroke of sheer idiocy.

The abuse team. Good god, the incompetence. The fact that I nearly got my journal banned because the incompetent boob in abuse was incorrectly citing copyright law (parroting what the accuser fed him) despite me linking to the actual law still annoys me to no end. On top of that the continued claims of "we don't know what's really being said because it's marked as a private entry" is extremely lame and transparent. Excuses like this are what lets the pro-anorexia communities exist while fandom communities get shut down.

For these reason and many more, I do not have a paid account, nor will I ever pay for an account until these things are fixed.

I know people will want to reply with either (a) troll accusations or (b) the usual comment of "if you hate it so much here, why won't you leave?" I'm not a troll, and I didn't say I hate it here. I do like LJ, and I've been here since 2001. I have a lot of good friends on here, although some of them have left for Facebook, MySpace, etc. I want LJ to improve, and I would have no problem giving them my money... if I knew that it would be used wisely and not pissed away while glaring issues like the above listed exist.
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[User Picture]From: housepet
2009-03-19 07:14 pm (UTC)
I responded to the poll indicating 'no ads' - but the reason I obtained a paid account over five years ago was because I liked the service and respected the individual efforts that went into it. It had a face. It had names. It wasn't some big faceless corporation.

Were I considering moving from free account to paid now, my current motivation is how I answered the poll.
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(Deleted comment)
[User Picture]From: brewsternorth
2009-03-19 07:22 pm (UTC)
If paid users ever start seeing advertisements on LJ I will conclude that the site is long past its sell-by date and bail out.

I'll certainly be considering doing the same. I've already snagged an Inksome account, and if Dreamwidth is half as good as it sounds will do my best to snag an invite code to that too.
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[User Picture]From: neviachiel
2009-03-19 07:17 pm (UTC)
The ads thing was not a thing when I bought my account, so it wasn't a factor in the beginning. It's definitely a reason to keep the paid account now, and actually, I'm getting kind of angry thinking about it.
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[User Picture]From: ajlordnikon
2009-03-19 08:34 pm (UTC)
If we still had the invite code system, LJ would not be so large as to require ad-revenue to begin with.
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[User Picture]From: uozaki
2009-03-19 07:20 pm (UTC)
Are FormerPaids allowed to vote with the reasons why we had one, when we were still paid, or are we sort of anathema here?
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From: ex_uniquewo
2009-03-19 07:35 pm (UTC)
The post is not locked and the poll is open to all so it seems to me they want everybody's opinion.
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(Deleted comment)
[User Picture]From: brewsternorth
2009-03-19 07:25 pm (UTC)
In this case I think they're looking to see what could lure more people to go paid in future: what sort of features induce people to pony up. Which, fair enough, this is a commercial operation, they need to be sure of their revenue streams; they aren't going to bite either of the hands that feed them (advertisers on the one hand, subscribers on the other) if they can help.
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(Deleted comment)
[User Picture]From: brewsternorth
2009-03-19 07:26 pm (UTC)
Click on the link that says "Poll #NNNNN" and that should take you to a page or to a link where you can input your answers.
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[User Picture]From: namfle
2009-03-19 07:30 pm (UTC)
To qualify my answers, I've had a paid account for longer than many of the features listed on the poll have even existed. That said, while I enjoy those features, they don't really play into my reasons for sustaining a paid account (although editing comments truly is a boon I would miss were I to give up the paid account).

-elfman-

Edited at 2009-03-19 07:30 pm (UTC)
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[User Picture]From: thevelvetsun
2009-03-19 07:32 pm (UTC)
One of my selections was "mobile features", but it has been over 6 months now that TxtLJ hasn't worked with Verizon. If it's not fixed before my paid account expires in October, I'm not renewing.
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[User Picture]From: danceinacircle
2009-03-19 08:43 pm (UTC)
If it helps any, I'm willing to bet the TXTLJ issue is more with Verizon than with LiveJournal...I mean, Verizon really isn't the brightest cellular crayon in the box.
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From: ex_uniquewo
2009-03-19 07:34 pm (UTC)
O_o Most people saying it's because of ads and not because of any features reserved to paid users makes paid accounts seem really lame.
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[User Picture]From: foxfirefey
2009-03-19 07:38 pm (UTC)
I dunno. I think it's more a sign of how much many paid users hate ads. They may like a lot of the features, but ads are so offputting that they float to the top, even though a lot of the people answering would buy a paid account if ads weren't a factor.
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[User Picture]From: bitter_crimson
2009-03-19 07:34 pm (UTC)
Originally I got a paid account b/c in order to get an LJ account it was either that or get someone to give me an invite code, and I didn't know anyone with invite codes. Then I decided I ~had~ to have a custom mood theme, so I kept paying. And over time, all the other features of paid/perm accounts won me over as well. Currently, not having ads is my favorite benefit, though I definitely regularly use a lot of the other features.

Edited at 2009-03-19 07:35 pm (UTC)
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[User Picture]From: pierceheart
2009-03-19 07:35 pm (UTC)
Originally got one so I could post by email, which was a big deal while deployed.

Kept one after ads came in because I for one don't want to subject my readers to ads they thought they'd never have to see.
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[User Picture]From: midnightdream__
2009-03-19 07:37 pm (UTC)
Definitely the icons! Honestly, there should be an option to buy the icons without needing a paid account first. I know for a fact that a lot of my friends feel the same way I do; we're very hesitant to buy paid accounts when all we use are comment editing and the icons. We end up paying for what we don't even use. (The only reason I actually have a paid account is because of gifts from my friends)

You would have a ton of money from users if you gave the option to just buy the add-ons you actually want!

This also stems back to the A-la-carte userpics - has there been any progress with that at all?
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[User Picture]From: cordykitten
2009-03-19 07:39 pm (UTC)
Once upon a time ...

there where no adds on LJ.
Neither Scrapbook.
Neither the ability to edit comments
Neither Mobile features (text via profile, voice post, TXTLJ
Neither Mass-edit security level of posts


That was when I've got my paid account. :)

For the icon - because then we had *thinks* four (? not sure at the moment)

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[User Picture]From: foxfirefey
2009-03-19 07:40 pm (UTC)
I think the number of icons free accounts got went from 1 to 3 to 6. I think I remember when it went from 1 to 3.
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[User Picture]From: getyourguns
2009-03-19 07:44 pm (UTC)
Honestly, if I could just buy more userpics without having to get a paid account, I would. I don't really use any of the other features offered.
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