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Question for Paidmembers [Mar. 19th, 2009|11:58 am]
Paid Members

paidmembers

[marta]
[Tags|]

We've had some conversations recently about some of the reasons people buy Paid Accounts. Rather than try to guess, we wanted to ask you why *you* have a Paid (or Permanent) Account. Hence, a poll.

On the first question, we're looking for the handful of top reasons you have a Paid Account, so please check any of the options that were motivating factors for you. On the second, we ask that you try to narrow it down to the single biggest reason. If there was a primary or motivating reason for you that we haven't listed, please do add it in the text box provided.

Poll #1368228 What motivated you to have a Paid Account?

Please select the three to five biggest reasons you have a Paid Account

No ads when I read or use LiveJournal
55(0.5%)
Other people don't see ads when they view my journal
3(0.0%)
More userpics
79(0.7%)
More customization options (more styles/advanced customization)
12(0.1%)
Polls
1(0.0%)
Scrapbook
4(0.0%)
Mobile features (text via profile, voice post, TXTLJ)
3(0.0%)
@livejournal.com forwarding email address
1(0.0%)
Mass-edit security level of posts
21(0.2%)
Custom mood themes
2(0.0%)
Embedding/domain forwarding
1(0.0%)
Ability to edit comments
9(0.1%)
Copies of my own comments emailed to me
1(0.0%)
I just like Live Journal and am happy to pay for it
80(0.7%)
I've had a Paid account for long time and am used to it
10(0.1%)
I like the status of being a Paid user
3(0.0%)
My paid account was gifted to me by a friend
74(0.6%)

Please select the single biggest reason you have a Paid Account

No ads when I read or use LiveJournal
2786(26.1%)
Other people don't see ads when they view my journal
193(1.8%)
More userpics
2942(27.6%)
More customization options (more styles/advanced customization)
1063(10.0%)
Polls
122(1.1%)
Scrapbook
251(2.4%)
Mobile features (text via profile, voice post, TXTLJ)
71(0.7%)
@livejournal.com forwarding email address
30(0.3%)
Mass-edit security level of posts
202(1.9%)
Custom mood themes
60(0.6%)
Embedding/domain forwarding
26(0.2%)
Ability to edit comments
325(3.0%)
Copies of my own comments emailed to me
33(0.3%)
I just like Live Journal and am happy to pay for it
1343(12.6%)
I've had a Paid account for long time and am used to it
770(7.2%)
I like the status of being a Paid user
126(1.2%)
My paid account was gifted to me by a friend
320(3.0%)

Anything not on this list that was a primary reason you have a Paid Account?



Thank you!
LinkReply

Comments:
Page 12 of 15
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[User Picture]From: mikeisenberg
2009-03-20 03:25 am (UTC)
When I started paying for LJ it was because I liked the service, had faith in the people running it, and wanted it to help make sure that it would stick around. There weren't any ads on any account levels at the time. I got a permanent account a couple of years ago partly because I figured it'd pay for itself over time (I use LJ mostly as a private journal and don't see myself going anywhere), and to be totally honest, partly because of the rarefied status (not that I actually interact with LJ users I don't know IRL, or think anyone actually cares anyways).

I don't know if I would have gone down the same path if I was just joining LJ recently and making the decision whether or not to pay now. Most of what got me paying was the respect I had for LJ as an open-source project being run with a lot of spirit. I don't really feel the same way about how LJ is run these days, though honestly I don't have any specific complaints. But I do think you have some work to do on your brand image if you want to get new customers to pay for the reasons I paid years ago.
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[User Picture]From: lady_astrocat
2009-03-20 07:42 am (UTC)
"be totally honest, partly because of the rarefied status (not that I actually interact with LJ users I don't know IRL, or think anyone actually cares anyways)."

I know exactly what you mean - I'd be lying if I said that part of me didn't want a permanent account just because it's rare (and I don't even have a lot of people reading my journal.. :)

I also agree with what you said about LJ's brand image - there's a lot of competition out there now, and I think LJ needs to seriously think about its roots and what drew people to it in the first place.
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[User Picture]From: ladystar
2009-03-20 03:31 am (UTC)
For me;
More user pics
Custom Mood Themes
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[User Picture]From: acciochocolate
2009-03-20 03:53 am (UTC)
Interesting poll and interesting answers. :)

However, I'm still wondering where the feature is that Brad promised us years ago, to have copies of just not our replies to others' posts and just not copies of others' replies to our posts/comments but to also have copies of our original posts emailed to us? What happened to that?

Also, why isn't there an Edit Tags feature in the new Manage Accounts page? Obviously the former design team didn't take into account that not everyone on LJ uses Six Apart's Horizon or Vertigo site schemes. :(
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[User Picture]From: foxfirefey
2009-03-20 04:17 am (UTC)
Obviously the former design team didn't take into account that not everyone on LJ uses Six Apart's Horizon or Vertigo site schemes.

To be fair, the reason the other site schemes aren't selectable by default is BECAUSE LJ no longer develops or updates with them in mind.
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[User Picture]From: hallowmas
2009-03-20 04:17 am (UTC)
Some kind of journal back up would be nice, for the chance that something happens to destroy your journal. I have years of post on mine, and I know I would be heart broken if something happened to them.
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[User Picture]From: sheron
2009-03-20 05:11 am (UTC)
checkout ljarchive
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[User Picture]From: john_h_holliday
2009-03-20 04:20 am (UTC)
I second the first comment. You should ask why my personal account and my other character accounts lapsed as paid accounts. I also got a paid account for one because it looked like you were working to reverse some of those stunts you pulled. but they weren't all revesed, were they? not really.
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[User Picture]From: politas
2009-03-20 04:32 am (UTC)
Voice posts would feature more highly if there was an Australian dial-in number.
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[User Picture]From: kashiichan
2009-03-20 10:34 am (UTC)
THIS. It wouldn't be so bad if we'd never been able to do it, but we could once.
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[User Picture]From: bf_nightingale
2009-03-20 04:48 am (UTC)
I want to point out that I did choose "I just like Live Journal and am happy to pay for it" as one of my top 5 reasons I signed up for a paid account in the first place, about one week before LJ introduced ads oh the irony.
My opinion of Livejournal has changed a lot since that time and as my paid account is due sometime in april, I won't renew it anymore.
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[User Picture]From: ariadnemarie
2009-03-20 04:53 am (UTC)
I really enjoyed the forwarding but had to disable it to rid myself of russian spam. As each bonus becomes less useful people are going to be less inclined to pay, maybe someone should be fixing this instead of blowing us off when we open support requests. You know, instead of making polls.
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[User Picture]From: resplendentposy
2009-03-20 06:15 am (UTC)
I have been bombarded with Russian spam recently too. And I accidently opened one once and saw it was addressed to my @livejournal address. I don't suppose there's any way to prevent getting spammed apart from turning it off?
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[User Picture]From: sheron
2009-03-20 05:10 am (UTC)
I've had a paid account since about 2002, back when there wasn't much difference between paid and free except for faster servers and more user pics. I was just happy to support LJ for years.

But I haven't renewed it when it came up for renewal this year. I don't like the way LJ treats the users. For example, I hate the damn ads that I had to look at before I logged in to my paid account. There was no way to get around seeing them. Another thing is the stupid snapshot crap that slows down the browser and obscures the text and which I cannot turn off completely! I have seen LJ's response to little issues like these -- nothing -- and finally I understood that I don't want to support this site if I don't feel like it's striving to be the best that it can be. Which it's not. It's trying to become a paid-for service, targetting a younger demographic which is incompatible with my interests.

I still feel sad whenever I think about it. If only I trusted LJ to turn things around and go back to the kind of mentality that was around when Brad was at the helm -- not about the money, but about building something awesome...
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[User Picture]From: resplendentposy
2009-03-20 06:08 am (UTC)
Hm... I was able to turn off the snap previews. Check under Journal - Viewing Options?
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[User Picture]From: cooldecade
2009-03-20 05:28 am (UTC)
Like many others have commented, I bought a paid account before there were ads. The main reasons were extra userpics and more customization options. Now my main reason is to not see ads. Of course, I use adblock so I guess I wouldn't see them anyway...
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[User Picture]From: resplendentposy
2009-03-20 06:04 am (UTC)
Also, a lot of these features weren't available when I first got a paid account, so they were not a motivating factor, but they would be reasons why I would get a paid account now.

E.g. not seeing ads, being able to edit comments, being able to mass edit the security level of posts.
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From: drblkcrab
2009-03-20 06:04 am (UTC)
I like no ads, more themes, ability to edit comments and mass security editing. I just went to a Paid account for the first time and I was happy to pay for using LJ. However, I am not certain I will renew to a Paid again unless I see some improvements.
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[User Picture]From: datalanche
2009-03-20 06:09 am (UTC)
No ads and additional userpics are a plus, but I just like using LiveJournal and it's cheap for a yearly account. I appreciate the service it provides of giving me a place to journal where it won't be lost.
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[User Picture]From: basilmemories
2009-03-20 10:06 am (UTC)
Userpics are the biggest thing for me. While I hate ads, I also have firefox and greasemonkey to help with that, greasemonkey also has the expand plugin and something to help reset the profile back to a way I like it. Recently I've been playing with the customizing features, but in general I'm just overwriting that with CSS.

But userpics? These days I've been playing LJ RPGs a lot and lemme tell you, I can't go back to the normal 6/15 you get with a basic account. If anything what would get me to sign up for more paid time would be more userpics you got (not counting loyalty pics), like, 125-150 total with the add-on package.
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[User Picture]From: maxi47
2009-03-20 10:15 am (UTC)
I'm another one who used to have a paid account for many years, but no longer do. I paid for my account before ads were introduced to the site, and kept it for many years until around the strikethrough debacle. This was not the reason for not renewing the account, though. Snap was my reason; all I needed to do was click on a cut tag on my friends page and Snap appeared again. Snap is no better than an ad as far as I'm concerned, and since I couldn't properly disable it, and it was my major irritation with the site, there was no reason to keep on paying since I couldn't avoid it by throwing money at it to make it go away.

I miss not having more icons, and the ability to be able to edit my comments, but not enough to consider paying for the service again.

This turned into more of a rant than I intended. oops.
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[User Picture]From: carioca
2009-03-20 11:43 am (UTC)
It is possible to turn this stupid thing off, like tinylegacies has pointed out (http://www.livejournal.com/manage/settings/?cat=display and uncheck the Graphic Previews checkbox). But then, I think they shouldn't have forced it on everyone by default. The same goes for grey navigation strip, by the way. It should've been an opt-in, not an opt-out. Why do they need to make my choices for me, I wonder.
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