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Extension for Power Outage [Jul. 31st, 2007|11:39 am]
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LiveJournal was unavailable between approximately 2pm and 9pm PDT on Tuesday, July 24, 2007. We want to apologize for any inconvenience or frustration this caused. Please visit the news post for full details.

The outage was beyond our control. However, we value the support of our Paid members and want to compensate you for the window of time where the site was not accessible. Anyone who was an active Paid member as of any time Tuesday, July 24, 2007 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on August 6th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml

[User Picture]From: burr86
2007-07-31 06:42 pm (UTC)
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[User Picture]From: ljkrissy
2007-07-31 06:43 pm (UTC)
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[User Picture]From: matgb
2007-07-31 08:21 pm (UTC)
No random 'cleanup' things, more reliable server infrastructure, better and more up to date code base, bigger userbase, not using a company that rips people and code off directly, not using a 'lesser' clone.

If GJ were as good as it's publicity, it would have replaced LJ. Insanejournal I've heard good things about, GJ, not so much.

If you want to switch, self host a wordpress or similar, you get more utility and control, and can let LJers comment using OpenID. Switching to a clone is pointless unless you can get all your friends to do it. And even then, the code structure and infrastructure is dated.

Plus, your URL above. gj/users/name You're part of a different site. LJ grew up and gave you your own sub-site two years ago, and that's a useful resource in and of itself.

just another user—I plan to self host at some point, but I'll cross post when I do, because LJ has my friends.
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[User Picture]From: matgb
2007-07-31 08:42 pm (UTC)
I hadn't heard anything about this, so I'll have to dig a bit (well, ask a specific comm).

It could be something innocent (like Plus accounts having contextual ads based on content of friends page) but it could be something dodgy. There are many ways to reveal F-only content easily though, so I'm just guessing.

Ultimately, the whole SUP deal stinks, but it's one of the lesser issues to me TBH. Keep an eye on no_lj_ads, I'll queue a post there for the moderation queue momentarily.
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[User Picture]From: matgb
2007-07-31 09:11 pm (UTC)
LJ as a business was bought by 6A, which now acts as a parent company and owns all rights to LJ.

SUP is a company in Russia that has paid 6A big bucks in order to have priviledged access to Russian LJers, give them extra features and sell the advertising space.

I don't think LJ sucks because of the sell out, I think LJ was dying beforehand and 6A have made some aful business decisions that I'll continue to critique. But overall they're a lot more friendly than other services. PEople blaming the buyout are deluding themselves, there were big problems before, there are different problems now.

And no, not a staffer, said it in my first comment but it perhaps wasn't clear. Anyway, quick consensus is that the SUP f-only thing is a scare story:
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[User Picture]From: matgb
2007-08-01 05:08 pm (UTC)
OK, really not the place, so summary.

Brad hated running a company, and didn't have investment capitol to expand it. I don't know if you use it, but Facebook is in many ways built on a similar idea to LJ, and in some respects is much better, in others nowhere near as good (friends groups and filters spring to mind). I'm utterly convinced that LJ could have been the success that Facebook now is, but the ball was dropped.

LJ was a social network site before social network sites were invented; look at botht he big tow, they both steal ideas from LJ and build on them. So not Brad's fault as such, but the death rattle started on his watch; without growth, the site dies, and usage is slowly dropping away from the figures I've seen.

6A made some great decisions, some OK decisions, some really poor decisions and presented some of the good things incredibly badly. Biggest individual mistake to my mind was launching Vox as a "personal blogging platform". Vox only has one competitor that offers similar services and privacy features. LJ. 6A has launched a product, at great expense, whose principle competitor within the marketplace is a 6A product.

If instead they'd launched it as LJ-lite, and made it interoperable from the start, well then it would have taken off a lot better and been very useful; it is a LOT easier to use than LJ and perfect for the core audience of less tech-savvy adults (I'd have signed my mother up, for example).

SUP offered 6A money, Brad negotiated the deal, and the rest is a bit sketchy; it affects the Russian/cyrillic userbase, and I'm not part of it, so I follow it out of interest only.

For awhile I went through a period of writing about 6A mistakes, and I'm at times fairly active in no_lj_ads (Which is constructively opposed to the advertising policies) and lj2wordpress (which is working on alternatives).

Ultimately, LJ is slowly (very slowly) dying, and the perpetual PR disasters over various issues aren't helping this—it's over-reliant on fandom support, and if you annoy fandom, even if the annoyance is wrong or irrational, you lose business, not just to GJ but to other places or simply to abandonement. They know this, and are trying to shore things up, but it doesn't always work.

Many users remain very happy, which is good, but numbers are dropping, and that's bad.
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[User Picture]From: buggery
2007-08-04 06:26 am (UTC)

What about compensation for the JUDGMENT OUTAGE?

Because LJ is currently failing to provide the service as promised due to what is quite clearly a loss of judgment.

Abe, we have talked before, and you seemed sincere and honest. I want to believe you were blindsided by the most recent unjustified suspensions -- which violated every statement made over the past few weeks about how reports of inappropriate content would be handled -- as much as users like me, but at this point I need to see you say so.

No one is disputing LJ/6A's right to ban any user at any time without explanation. When users are banned, and then informed by Abuse via email that their journals were deleted *because* they contained illegal/obscene content, however, this constitutes libel and defamation in cases where the user has posted no such content. Which *is* what happened to the two (or have there been more bans while I was typing?) Harry Potter fanartists who just had not only their fanart accounts but *all* LJ accounts they had owned summarily deleted, including at least one permanent account.

You told us that the Miller test would be used. You told us that multiple people would evaluate each report of abuse to avoid one person's bias substituting for *community* values, and you told us that users would be contacted regarding any violations found and given the opportunity to remove and/or edit questionable material. YOU LIED.

I couldn't care less about Harry Potter. I do care about a company I do business talking out of both sides of its mouth and providing backstabbing and fraud in place of customer service.

I'm not going to jump on the bandwagon of "make a statement! talk to us!" because, as we discussed before, 6A/LJ needs to get its wording right before posting. Then again, we also discussed before the need to figure out how to explain your actions before taking them...
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