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Extension for Power Outage [Jul. 31st, 2007|11:39 am]
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[ljkrissy]
LiveJournal was unavailable between approximately 2pm and 9pm PDT on Tuesday, July 24, 2007. We want to apologize for any inconvenience or frustration this caused. Please visit the news post for full details.

The outage was beyond our control. However, we value the support of our Paid members and want to compensate you for the window of time where the site was not accessible. Anyone who was an active Paid member as of any time Tuesday, July 24, 2007 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on August 6th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml
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Comments:
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[User Picture]From: talldean
2007-07-31 07:25 pm (UTC)
Is there a reason why you have to opt in?
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[User Picture]From: ezika
2007-07-31 07:27 pm (UTC)
Look how many people have commented and said they don't want it because it wasn't LJ's fault, I think they appreciate having a choice.
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[User Picture]From: neverjustbeing
2007-07-31 07:25 pm (UTC)
Thank you so much! It's highly appreciated! :)
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[User Picture]From: imagines
2007-07-31 07:27 pm (UTC)
Thanks. :)
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[User Picture]From: vertamae
2007-07-31 07:27 pm (UTC)
I'm going to be really honest and admit I didn't get online in that time period, so I was not affected and do not need to be compensated. But thanks for the offer - that's good Customer Service. :)
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[User Picture]From: ezika
2007-07-31 07:27 pm (UTC)
Thanks guys, didn't expect it but it's a really nice thing to do :D
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[User Picture]From: porsupah
2007-07-31 07:29 pm (UTC)
That's a most welcome gesture indeed. Thank you!

If you want to add chocolate sprinkles to it[1], you could even extend the userpics addon, where appropriate, by that period as well. ^_^

[1] See cocoa scene in The Simpsons Movie.

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[User Picture]From: umbrellaofdoom
2007-07-31 08:44 pm (UTC)
Amen. That's the only reason I'm not taking the extension. I hate having those two off.
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[User Picture]From: kayt_arminta
2007-07-31 07:30 pm (UTC)
Thanks for the update.
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[User Picture]From: cibeles
2007-07-31 07:30 pm (UTC)
Thanks! :)
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[User Picture]From: aurora_84
2007-07-31 07:30 pm (UTC)
Yay, thanks!
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[User Picture]From: seashellz
2007-07-31 07:31 pm (UTC)
Thank you!
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[User Picture]From: absolute_enigma
2007-07-31 07:32 pm (UTC)
thank you !
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[User Picture]From: colorimetry
2007-07-31 07:32 pm (UTC)
Agreed with everyone else--unnecessary, but greatly appreciated. Thank you so much!
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[User Picture]From: ladyhelen
2007-07-31 07:34 pm (UTC)
Thank you :)
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[User Picture]From: xx_kitty_kat_xx
2007-07-31 07:35 pm (UTC)
Much appreciated, thankyou very much :)
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[User Picture]From: teostra
2007-07-31 07:36 pm (UTC)
Damn, LJ! One day would have been fine. :D Thanks for caring, despite all the people screaming that you don't every time something goes wrong.
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