|Extension for Power Outage
||[Jul. 31st, 2007|11:39 am]
LiveJournal was unavailable between approximately 2pm and 9pm PDT on Tuesday, July 24, 2007. We want to apologize for any inconvenience or frustration this caused. Please visit the news post for full details.|
The outage was beyond our control. However, we value the support of our Paid members and want to compensate you for the window of time where the site was not accessible. Anyone who was an active Paid member as of any time Tuesday, July 24, 2007 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on August 6th.
The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml
I appreciate the additional time. However, I couldn't help but notice that the various other services that SixApart hosts were up hours before Livejournal was. Could we get some communication on why this was - I have to admit that I'm feeling like a bastard redheaded stepchild.
I mean, Typepad makes sense (I Pay $25 per year, versus their $300 per year), but I'd be interested in why we were so much slower than Vox and Moveable Type. And, if it's simply a matter that LJ's information architecture is more complex, what is being done to better it so that it's easier for you guys to get the site back up and running? I can't imagine it's very fun to be sysadmins over there in those times. :(
Vox came up at the same time LJ did, maybe 10-15 minutes apart. Movable Type isn't even a hosted service, so there was nothing to bring up. :P
Thank you! It's nice to know SOMEONE'S thinking of us.
Thanks, it's appreciated~
Wow. Thanks. This is pretty generous.
I'm curious as to whether 365 Main will be compensating their clients who lost power.
I think 365 Main will be losing a lot of customers, frankly. This is the second time in two years they've lost power.
I too wasn't expecting 3 days grace for the few hours lj was down, however I was one of the many who was actually wondering what had happened as I was trying to post that day, lol... was glad for the update later on... As the others have said, a power outage isn't your fault and normally I would be one of the first to say no thanks as it wasn't really necessary but like one of the other members, I have been out of work for over a month and could use a bit of a break on every bill as things are pretty tight.
So thanks again, much appreciated, as is all your hard work all the other time you do it without enough kudos :)
no claim here. people can say, "multiple servers, better blah blah blah", but whatever. LJ is still growing, still learning. continue to do so in the spirit of which you currently operate, that's all you need to give me.
it would be nice if you gave something to the permanent members though. maybe 20 more userpics or something.
Hell, I'd pick more user pics over 3 days. :o My 106 isn't cutting it.