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Extension for Power Outage [Jul. 31st, 2007|11:39 am]
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[ljkrissy]
LiveJournal was unavailable between approximately 2pm and 9pm PDT on Tuesday, July 24, 2007. We want to apologize for any inconvenience or frustration this caused. Please visit the news post for full details.

The outage was beyond our control. However, we value the support of our Paid members and want to compensate you for the window of time where the site was not accessible. Anyone who was an active Paid member as of any time Tuesday, July 24, 2007 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on August 6th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml
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Comments:
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[User Picture]From: cjmarlowe
2007-07-31 06:56 pm (UTC)
This certainly wasn't necessary under the circumstances, but the gesture is appreciated. :)
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[User Picture]From: _milashka
2007-07-31 06:57 pm (UTC)
Thanks for taking care of us, as always
(Reply) (Thread)
[User Picture]From: jayfurr
2007-07-31 06:57 pm (UTC)
Not fair! When I tried I got the following:

"This journal is a permanent account and as such has free time forever. You cannot give extra paid time to permanent accounts."

I want THREE MORE DAYS OF FOREVER!!!!!!1!!!!!!!
(Reply) (Thread)
[User Picture]From: tsgeisel
2007-07-31 06:59 pm (UTC)
Blah blah blah permanent accounts blah blah blah...

Putting a virtual gift we could send would be a nice touch.
(Reply) (Thread)
[User Picture]From: addienfaemne
2007-07-31 06:59 pm (UTC)
BUT WAIT I FEEL BUTTHURT BECUZ U GUYZ BALEETED THE ACCOUNTZ OF FURRIES AND FANFIC PEDOS

PLZ 2 BE GIVING ME A TOILET MADE OUT OF GOLD FOR LJ STRIKETHROUGH 07

I CAN'T BELIEVE THAT YOU VICTIMIZED THOSE POOR PEOPUHL ON THE INTERNETS
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[User Picture]From: fuzzmonkeys
2007-07-31 06:59 pm (UTC)
Thank you very much!
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[User Picture]From: threnodaemis
2007-07-31 07:00 pm (UTC)
Oh yeah, I forgot to add my thanks to the list.

KID 1: Thank you, Easter Bunny!

KID 2: BAWK BAWK!

Thank you, LJ folk.
(Reply) (Thread)
[User Picture]From: fondl
2007-07-31 07:00 pm (UTC)
thanks a lot! =)
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[User Picture]From: femkepemke
2007-07-31 07:01 pm (UTC)
Much appreciated, thanks a lot :)
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[User Picture]From: oconel
2007-07-31 07:02 pm (UTC)
Thanks!
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[User Picture]From: soulforophelia
2007-07-31 07:02 pm (UTC)
Thank you!
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From: roomfor2
2007-07-31 07:02 pm (UTC)
While it may have been out of your control, I'm claiming mine anyway to compensate for the many occurrences of downtime of late and the lack of prioritising in getting back on line after the power cut, where it sounds like non-paying sites were prioritised over LJ.
(Reply) (Thread)
[User Picture]From: burr86
2007-07-31 07:07 pm (UTC)
Which non-paying sites were prioritised over LJ?
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[User Picture]From: care
2007-07-31 07:03 pm (UTC)
Neat, thanks!
(Reply) (Thread)
[User Picture]From: dreamsofspike
2007-07-31 07:03 pm (UTC)

why can't i access my paid time?

okay, i've got a little problem here...

I went to claim the free three days, as the outage definitely affected me and kept me from posting during that time...

a friend of mine gifted me with the remaining paid time on her journal, which means that technically I was not the one to pay for the time...but *she* paid for it...it *was* paid for, and therefore, when the time that was paid for was essentially lost, it should still be returned to the person who now owns that paid time -- me.

I'm not sure if this is just another type of error, or if this was intentional, because i'm not the one who paid for the time? Please let me know, and please do something to fix this problem.

Thank you.
Dreamsofspike
(Reply) (Thread)
[User Picture]From: burr86
2007-07-31 07:08 pm (UTC)

Re: why can't i access my paid time?

Nope, it extends your account, not the account of the person who gifted you; there's no differentiation between "i bought this account" vs "someone bought it for me"
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[User Picture]From: purljamber
2007-07-31 07:04 pm (UTC)
Cool, thanks!
(Reply) (Thread)
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