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Extension for Power Outage [Jul. 31st, 2007|11:39 am]
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[ljkrissy]
LiveJournal was unavailable between approximately 2pm and 9pm PDT on Tuesday, July 24, 2007. We want to apologize for any inconvenience or frustration this caused. Please visit the news post for full details.

The outage was beyond our control. However, we value the support of our Paid members and want to compensate you for the window of time where the site was not accessible. Anyone who was an active Paid member as of any time Tuesday, July 24, 2007 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on August 6th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml
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Comments:
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[User Picture]From: funnel101
2007-08-08 02:17 am (UTC)
How did I miss this. *boggles and grumbles*
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(Deleted comment)
[User Picture]From: lierre
2007-08-08 10:58 am (UTC)
that expired way too fast o.O
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[User Picture]From: cyber_bard_
2007-08-08 11:19 am (UTC)
You should offer this again, because even I didn't see the offer until it was too late.
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[User Picture]From: lanachan
2007-08-08 03:43 pm (UTC)

lj_biz: Illegal and Harmful Content Policy Clarifications

LJ/6A Staff,

This does make the line a bit clearer- no explicit/offensive material involving anyone, fictional or real, who could possibly be seen as under eighteen. You own the site. That's your prerogative.

However, it can be very difficult to discern if someone is of age. Statements made during Strikethrough '07 implied, whether intentionally or not, that fandom material would be safe. The punishment for infractions appears to myself & others as overly severe & reactionary, with little or no chance to bring material into line with policy.

Beyond this, the overly extended delay in issuing a statement regarding your userbase's concerns was inexcusable. Your refusal to update the TOS with these clarifying statements is unacceptable. You have made it clear you are willing to use your control of the site to the fullest extent. This coupled with the statement that the acceptability of material will be examined with regard not to law but to your own subjective opinions reinforces fears that you desire to control, sanitize & censor content on LiveJournal one small step at a time.

You are within your rights to enforce these policies & run this site as you see fit. It's your choice. But you are not the only one with choices. Many members of your user base, myself included, do not want to be part of a community run in such an authoritarian, dictatorial, & controlling manner. What LJ has become is so far from what was envisioned when it was created. It know longer feels like "my corner of the internet".

I am on the fringes of fandom at best. Pornography of all forms disturbs me. I have also consistently been a paid member of LJ. My account expires in November. I will not be renewing & will be setting up my journal elsewhere. I am sure I will not be the only one.

With sincere disappointment,
~Shawna Diane Sexton
lanachan
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[User Picture]From: fire_and_a_rose
2007-08-08 06:26 pm (UTC)
With the other people who pointed out if you're going to expire the paid time offer that quickly, you should email; some of us don't check friendslists or journals every day of the week.
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From: dreamt
2007-08-08 11:09 pm (UTC)
I'm here as a permanent member and an ongoing contributor to the community. I have questions that I do think concern me as such, even if I don't post art or fiction in my journal.

* Why is the TOS still unclear and subject to interpretation?
* Why do the standards for illegal material fluctuate between "against the law" and "against LJ's unwritten moral code"?
* Why isn't the new post linked from news? Not everyone watches biz.
* Why aren't all reports taken as seriously as "possibly offensive material" complaints?
* What happened to not suspending a journal without contacting a person first?
* Why were people banned as a first response rather than a last resort?
* Why have the suspended journals not been reinstated and their owners apologized to when LJ representatives have already admitted that the reason they were suspended doesn't hold water? (especially as they were suspended before the TOS was "clarified").

I'm still reading through the latest post on lj_biz and there are quite a few good points and questions raised, none of which have been answered.
I would like to know where I stand and if I can be expecting to see the service I've paid quite a bit of money for is really going down the drain like everyone seems to think it is.
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[User Picture]From: pirateystripes
2007-08-09 02:35 am (UTC)
erm, i never even knew about the paid time claim.. an email would've been appreciated.. :'(
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[User Picture]From: bix02138
2007-08-09 06:41 pm (UTC)
i'd like to know why this announcement didn't land on my friends page?

perhaps to keep the number of claimants down. the extension should apply to everyone who posted within a 24-hour period around the outage.
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[User Picture]From: talonsage
2007-08-11 01:26 am (UTC)
wonderful.

I miss out again, this time because I was in hospital.

Oh well. I thought it was overkill to offer paid time anyway for that outage, but not the one where users (LIKE ME) couldn't use LJ for a week or more.
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[User Picture]From: dglenn
2007-08-15 09:53 am (UTC)
The outage occurred while I was home and trying to use LJ.
The offer was announced while I was out of town and out of reach.
The offer expired before I got home, while I was only able to access the internet by walking half a mile during certain hours and paying per-minute charges -- so I wasn't reading my full flist.

So I was affected by the outage but the timing and duration of the remedial offer prevented me from having an opportunity to respond to it.

This does not seem fair.
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[User Picture]From: valkyriur
2007-08-11 05:26 am (UTC)
This is in reference to this post in LJ_biz. Comments are maxed out, so I figure I will voice it here where paying users speak.

If you would please, I would appreciate if you put the Policy Statement and Q&A in that post in a place where everybody can find it, and not just those that are subscribed to that community. I and everybody else would find this incredibly helpful. Although it will not rid you of all of the complaints the staff has been receiving, at least it can be said that it was in plain view for all to see, which has not been the case for some time now.

Also, this last batch of bannings took place before any change in TOS or Policy was made public. Please cease and desist from doing bans before announcing changes to your policy. I know you are not required to do so, but this would really help to build the confidence of your users.

Thanks you.
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[User Picture]From: valkyriur
2007-08-11 05:49 am (UTC)
Also, in reference to Burr86 and other various staff members who's comments may possibly be misconstrued:

When it comes to the internet, I really don't see a reason for comments like that to even get past the "post" button. It doesn't take that long to go back, read the comment, and decide if it is appropriate for a staff member to say something like that. Speaking as a person who has been a moderator for several sites, I really don't see any excuse at all for that kind of behavior.
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[User Picture]From: jalajscion
2007-08-12 02:04 am (UTC)
Where is this comment at? I've been looking for it.
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[User Picture]From: jalajscion
2007-08-11 09:32 pm (UTC)

WARNING WARNING WARNING!!!

I just thought I would drop a line about an issue that has lit the Lj user based community on fire. Six Apart which is the parent company of Lj has changed their interpretation of the TOS agreement that we ALL agreed to when we joined this site.

Please go here lj_biz and read the post dated August 7th 2007, that has about 5000 comments.

For those of you that know what is going on... REVOLT!! So just as a warning this community may wind up being suspended or deleted based on the TOS agreement. Sorry for the bad news.

"They may take our Journals, BUT THEY CAN'T TAKE OUR FREEDOM!!!!!"
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(Deleted comment)
[User Picture]From: valkyriur
2007-08-17 03:16 pm (UTC)
6A/LJ,

Why is there Pepsi smeared across the top of the "paid members" page? I'm paying to get rid of advertisements! TAKE THEM OFF NOW!
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