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Extension for Power Outage [Jul. 31st, 2007|11:39 am]
Paid Members


LiveJournal was unavailable between approximately 2pm and 9pm PDT on Tuesday, July 24, 2007. We want to apologize for any inconvenience or frustration this caused. Please visit the news post for full details.

The outage was beyond our control. However, we value the support of our Paid members and want to compensate you for the window of time where the site was not accessible. Anyone who was an active Paid member as of any time Tuesday, July 24, 2007 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on August 6th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml

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[User Picture]From: ruefull
2007-08-06 02:02 am (UTC)
Well I didn't know it would be midnight on the 5th GMT that it expired, maybe you could make it clearer next time, I thought it would be midnight on the 6th.
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From: 15lb_bunny
2007-08-06 03:45 am (UTC)
Seriously. That's such a shit thing to do.
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[User Picture]From: haruhiko
2007-08-06 03:23 am (UTC)
Is there any way those of us paying members who were online and trying to use LJ at the time of the power outage but were too busy to get online (or out of town) to read this notice - which was posted a full week later - can still claim an extension? The power outage isn't the fault of Livejournal, but nevertheless it's pretty shabby that when I wanted to be using LJ it was unavailable, and yet when I wasn't online using LJ I missed a chance to claim an extension.
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[User Picture]From: phobiaofshae
2007-08-06 04:22 am (UTC)
Yeah, it would be really nice of lj to give us different time zone references. It's August 5 here, so why can't I claim my paid time?

Doubt that I'll be renewing my account.
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[User Picture]From: notthebigspoon
2007-08-06 04:32 am (UTC)
Between not getting to claim it because you can't get your shit straight on times, and the renewed fandom witchhunt, you guys ain't getting no more money out of me.
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[User Picture]From: harpsi_fizz
2007-08-06 11:13 pm (UTC)
Right on, brother, right on!
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[User Picture]From: lost_cosmos
2007-08-06 05:51 am (UTC)
uhhh its saying that the time frame has expired....but its saying that its active until today. i'm trying to claim it today!!
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[User Picture]From: spottedcricket
2007-08-06 06:20 am (UTC)
wow, it's only august 5th here, and yet i can't claim the offer.

made of fail, lj, made of fail.
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[User Picture]From: harpsi_fizz
2007-08-06 11:16 pm (UTC)
... I love you lady. I really do.

We will NOT be silenced.
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[User Picture]From: the_hunter
2007-08-06 06:53 pm (UTC)
Lovely. I come back from holiday to find that I have missed 3 free days by 18 hours. Thanks, once again. Brad, I think you could be right to be bailing out.
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[User Picture]From: werdtoyadonkay
2007-08-06 11:09 pm (UTC)
This is a bunch of crap, it should just be automatic.
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[User Picture]From: pirish
2007-08-06 11:33 pm (UTC)

I'm on LiveJournal every day, but didn't see the news because it's in a tiny box on the side of the front page now. I didn't even know there was a news update, let alone a three day extension, until someone on my friend's list started talking about it.

Extremely frustrating.
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[User Picture]From: crazy_in_lost
2007-08-07 12:31 am (UTC)
Thanks for doing this!
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[User Picture]From: amandathegreat
2007-08-07 02:34 am (UTC)
Now I see why the front page changed so the news is faaaarrr off to the side and unnoticeable; so we miss shit like this until it's too late. THX GUIEZ.
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[User Picture]From: calenfenwen
2007-08-07 02:59 am (UTC)
How come I never know about this until it's too late?
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[User Picture]From: memororis
2007-08-07 10:46 am (UTC)
The chance to claim back time we've lost on LJ should not be deadlined! Not all of us notice the news on time, and not everyone has access to the internet everyday. Unfair, LJ. Unfair.
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[User Picture]From: saintcheney
2007-08-07 11:49 am (UTC)
Nice. My internet wasn't working for a week and I just found this news update. Thanks for the free time I didn't get, even though LJ was down for me for quite a while and I've been a paid member for years.
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[User Picture]From: delle
2007-08-07 11:44 pm (UTC)

you guys promised - in emails sent to many LJ members yesterday - that there would be an update on your latest attack on fandom and fanart. that promised update was supposed to be up last night.

it is now almost 5pm PDT and still no update.

and you think this is going to encourage your paid users to continue to give you money? HOW? or buy permanent accounts? NOT A CHANCE IN HELL.


geez. talk about fuckwits.... seriously: you REALLY think this is a way to run a business? or you truly want fandom GONE?
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[User Picture]From: gubunko
2007-08-08 12:33 am (UTC)
What did these emails say? Were they sent to our LJ email accounts? Because I don't seem to have received any emails.

And I agree with everything you said.
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