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Extension for Power Outage [Jul. 31st, 2007|11:39 am]
Paid Members


LiveJournal was unavailable between approximately 2pm and 9pm PDT on Tuesday, July 24, 2007. We want to apologize for any inconvenience or frustration this caused. Please visit the news post for full details.

The outage was beyond our control. However, we value the support of our Paid members and want to compensate you for the window of time where the site was not accessible. Anyone who was an active Paid member as of any time Tuesday, July 24, 2007 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on August 6th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml

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[User Picture]From: lacombe
2007-08-01 03:45 pm (UTC)
Hey thanks!
(Reply) (Thread)
[User Picture]From: whitepalms
2007-08-01 05:13 pm (UTC)
Awesome. Thanks.
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[User Picture]From: ainabarad
2007-08-01 05:32 pm (UTC)
Is there a way to get the extension for a community? When I click on the link it tells me I have a permanent account, but it doesn't give the option to add time to my community that has a paid account.
(Reply) (Thread)
[User Picture]From: josanpq
2007-08-01 06:22 pm (UTC)
Thank you.
(Reply) (Thread)
[User Picture]From: lorilann
2007-08-01 07:28 pm (UTC)
Thank you!
(Reply) (Thread)
[User Picture]From: midnightdream__
2007-08-01 07:31 pm (UTC)
This is extremely nice of you guys to compensate even when the power outage was clearly something you couldn't control. Thank you very much! :D
(Reply) (Thread)
[User Picture]From: fadetheglitter
2007-08-01 07:38 pm (UTC)
Sweet! Thanks :)
(Reply) (Thread)
[User Picture]From: fallbreak
2007-08-01 10:23 pm (UTC)
thank you :]
(Reply) (Thread)
[User Picture]From: eternitybreaks
2007-08-01 10:40 pm (UTC)
Thank you ♥
(Reply) (Thread)
[User Picture]From: randomposting
2007-08-01 11:02 pm (UTC)
You guys are so cool. :)
(Reply) (Thread)
[User Picture]From: ex_nature304
2007-08-01 11:39 pm (UTC)
That's really great of you guys. I wasn't expecting this. It's appreciated. Thank you!
(Reply) (Thread)
[User Picture]From: natf
2007-08-02 02:13 am (UTC)
So, what do us permies get? An extra userpic would be good...
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[User Picture]From: besideserato
2007-08-02 02:49 am (UTC)
That's what I'm saying!
(Reply) (Parent) (Thread)
[User Picture]From: besideserato
2007-08-02 02:49 am (UTC)
I'm a little annoyed that as a permanent member I don't get ANY compensation for the time I lost. I know my account is forever, but I still lost a lot of hits when LJ was down and I feel I deserve some kind of compensation for this. There's little they can do, but at least some, "hey, that sucks, here are 10 icons" would be nice.
(Reply) (Thread)
[User Picture]From: rob_t_firefly
2007-08-02 08:51 am (UTC)
Perhaps lifetime members could receive their enhanced account benefits for three extra days after their lifetime ends.
(Reply) (Parent) (Thread) (Expand)
[User Picture]From: salvaje_sueno
2007-08-02 04:13 am (UTC)
Thank you. :]
(Reply) (Thread)
[User Picture]From: thescarletwoman
2007-08-02 05:26 am (UTC)
Thanks for the paid time extension. It's muchly appreciated especially as the power outage was out of your control. But a question -- for those of us who pay for extra userpics, why can't we get that time extended as well? Now I have a 3 day lag between my paid time and my userpic time, and really will just end up renewing them both on the same day anyway. (It's not just this journal that's affected either as I have several paid accounts). So to get the userpics extended would be aces.
(Reply) (Thread)
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