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Extension for Power Outage [Jul. 31st, 2007|11:39 am]
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[ljkrissy]
LiveJournal was unavailable between approximately 2pm and 9pm PDT on Tuesday, July 24, 2007. We want to apologize for any inconvenience or frustration this caused. Please visit the news post for full details.

The outage was beyond our control. However, we value the support of our Paid members and want to compensate you for the window of time where the site was not accessible. Anyone who was an active Paid member as of any time Tuesday, July 24, 2007 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on August 6th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml
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Comments:
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[User Picture]From: redhotpolkadots
2007-07-31 08:24 pm (UTC)
Yet another reason that LJ continues to rock my world.

Thank you! ♥
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[User Picture]From: the_lady_sakura
2007-07-31 08:24 pm (UTC)
Thanks very much :)
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[User Picture]From: uglava
2007-07-31 08:25 pm (UTC)
Cool!
Thanks guys!
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[User Picture]From: mipplet
2007-07-31 08:25 pm (UTC)
I appreciate being reimbursed for the downtime, but it seems wrong to make users have to claim their time instead of just giving it to us automatically. After all, the downtime was automatic!
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[User Picture]From: linear_flower
2007-08-01 03:07 am (UTC)
Because tons of people don't want the added paid time because the downtime was out of LJ/6A's control
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[User Picture]From: sorchasilver
2007-07-31 08:31 pm (UTC)
Thank you.
(Reply) (Thread)
[User Picture]From: seraphic
2007-07-31 08:33 pm (UTC)
Awesomesauce.
(Reply) (Thread)
[User Picture]From: dw_duck
2007-07-31 08:40 pm (UTC)
Out of curiosity, then, what sort of reliability should we expect from LJ? Is it expected that the loss of the primary data center will bring the site down?
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[User Picture]From: negativefish
2007-07-31 08:40 pm (UTC)
Three days was a lot more than I was expecting - thanks so much!!
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[User Picture]From: count_onme
2007-07-31 08:43 pm (UTC)
Out of curiousity, why does it say that this journal isn't eligible? It was definitely a paid account at the time of the outage.
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[User Picture]From: ursamajor
2007-07-31 10:10 pm (UTC)
Was the paid time given to you from someone's perm account "leftovers?" If so, it's a known issue and you can manually claim your 3 days in that thread by replying to burr86.
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[User Picture]From: endlessraining
2007-07-31 08:47 pm (UTC)
top shit! :D
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[User Picture]From: rasah
2007-07-31 08:55 pm (UTC)
Thanks :D
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[User Picture]From: watchasifall
2007-07-31 08:58 pm (UTC)
thanks.
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[User Picture]From: maddiec24
2007-07-31 09:01 pm (UTC)
Thank you.
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[User Picture]From: errantly
2007-07-31 09:05 pm (UTC)
Thank you!
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[User Picture]From: gi_janearng
2007-07-31 09:11 pm (UTC)
Wow, three days of comp time for missing out on a few measley hours of LJ? And especially over something that wasn't in your control. That's extremely generous of you, LJ/6A.

I'm not being sarcastic, just extremely surprised. The suspicious side of me would almost guess 6A was trying to butter us paid members up in some way. :P

Anyhoo, just would like to mention that LJ still seems to be running slow lately.
(Reply) (Thread)
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