|This Time It's Permanent
||[Jun. 19th, 2007|03:30 pm]
Hey everyone. I wanted to give you a quick heads up that we just announced details of the Permanent Account sale in news. Click over to read all the details! There's also a related post in lj_biz.|
wah wah wah.
*pulls out wallet*
I don't even really see a reason to renew my paid account since I can all the same features I have now with a Plus Account...
I had a bit of a think about that, but I use enough of the Paid Account specific
features shown there, plus stuff like the friendsfriends page that isn't listed to keep my paid account worth while. Figure I'll be here in five years and probably longer so it seems worth the perm account to me.
Seems very oddly timed... are you guys falling short of your budget goals?
Just thought I'd give you a quick heads up to say that I'm not buying a permanent account, even though I was looking forward to it, until you clarify your policies.
Also, I turned off my automatic payments a while ago because of the whole "we're deleting people without giving them a proper review". And don't intend to turn those back on either, until you clarify your policies.
Clarifying your policies as they pertain to journal deletion and allowable content first would probably be worthwhile.
Further, some sort of assurance that you will actually follow your own TOS (viz the notification clause that was not followed last month) would certainly reassure users like myself who were concerned about the implications of journal deletions for spurious reasons but not necessarily reacting so vocally about them.
If I buy a permanent account now, I'm planning on being able to talk about whatever I'd like so long as it's legal regardless of whether or not it offends someone. I certainly plan to be able to list interests because they're useful for people searching for my journal hoping to find discussion of a particular topic, like bdsm or child abuse or bdsm and child abuse and the correlation between having been abused and engaging in bdsm activity. I don't want to think that my journal could be deleted because someone with too much time and access to a computer disapproves.
I obviously don't like child abuse just because it's an interest. The "I like ___" statement has always been a grammatical guide, not a guideline on what an interest is, at least as far as the community is concerned.
I'll buy a paid account for a year or two until 6A/LJ has had time to sort itself out... it's the sensible thing to do.
$150 is not a reasonable sum for this service in my opinion.
had you offered this let's say two months ago i would have given you my money.
No. Emphatically NO.
Just rechently I was thinking of getting one, but the strikethrough and the failure of service for days on end without reimbursement (and then there's the TOS issue, too) have made my mind up for me.
So, again, thanks but no thanks.
And my two paid accounts will lapse back into basics when the time comes.
No way would I consider buying a permanent account until LJ has fully resolved the issue of suspended accounts, established clear and reasonable policies about what kind of content is allowed, ended the nonsensical policy of equating a user interest listing with a statement of approval, and shown that it's not going to insanely overreact to the next bunch of right-wing loonies that come along with a complaint.
Before LJ sees my money, I want to see LJ take a stand in favor of free expression. Or perhaps I should say "retake" that stand, since it's the one LJ used to have. Funnily enough, that was before it was bought by Six Apart and corporatized.
I'm with everyone who said that you need to clarify your policies first. I mean, if I give you my money, and then there's a total orwellian crackdown on discussing anything illegal, well, that's me fucked then. I like talking about things like gay marriage and protests about governmental policies and discussing legalizing certain drugs, use of which is still illegal. Where would I be then, huh?
Bad timing LJ, I couldn't post or comment recently for about two weeks with no explanation. There's no clear policies set down about what's acceptable to post or how things will be handled. And it's too soon after the most recent fiasco.
So no, I will not be forking out more money for an increasing corporate LJ. And I've turned my automatic payments off.
After discussing the pros and cons with people on my flist who already have permanent accounts I had decided that I was going to get myself one this time around.
And then the witch hunt debacle happened. The posts made by the 6A CEO since then has only served to further strengthen my initial opinion that 6A does not understand how Livejoural works and what's more, has no intention of ever trying to do so, instead prefering to try and remake it into what they think it should be. The latest post over in lj_biz
is singularly uninformative and the only thing that's clear is that 6A is a) planning to go ahead with their universally condemnd idea of instating some kind of voting process on journal content and b) obstinately persisting in viewing Livejournal as one cohesive community instead of is in reality: a enormous collection of every type of community imaginable, large and small, open and closed, overlapping and isolated, fan-related and work-related, serious and fluffy, the list goes on indefinitely.
Because of this I have decided that I just can't justify investing my money into something I can't be sure won't be taken from me because of the whim of some self-appointed moral police with too much time on their hands. And until 6A bothers to actually clarify their policy on user created content I will not reinstate automatic payments for my account either.
Clarify your policies. Privilege paying customers over non-customers. Decide if advertisers or paying customers are more important, and state that up front. Honor your own TOS. Reimburse people for the inconvenience during the DDOS attacks. Communicate with your customer base. Do not implement the "voting" scheme for appropriate site content (wow, is that a pr disaster waiting to happen).
None of the above are extraordinary or unreasonable expectations for paying customers to have. What's unreasonable is the expectation that, if 6A ignores them hard enough, customer complaints will go away. Or perhaps that's not unreasonable. After all, customer complaints go away when customers do.