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This Time It's Permanent [Jun. 19th, 2007|03:30 pm]
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[ljkrissy]
Hey everyone. I wanted to give you a quick heads up that we just announced details of the Permanent Account sale in news. Click over to read all the details! There's also a related post in lj_biz.
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[User Picture]From: hybrid_xisha
2007-06-19 11:10 pm (UTC)
Well, I'd buy a Permanent Account, but I bought one two years ago! :D No regrets here! (And since everyone else is commenting on the "big issue": Yes, I roll my eyes at the Strikethrough '07 wank--on both sides of the argument, because the issue itself was just so poorly-handled all around...by LJ users as well as LJ staff and fake "preserving-innocence" groups. Heads-up: WANK IS NOT EXCLUSIVE TO LJ. This is the Intarwebz, people. If some glassbiter or other isn't stirring up trouble on LiveJournal, they're doing it on other blogging sites.)
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[User Picture]From: pete23
2007-06-19 11:14 pm (UTC)
it was better before it was popular.
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[User Picture]From: zenostortoise
2007-06-19 11:27 pm (UTC)
You liked them since their first album?
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[User Picture]From: elfwreck
2007-06-19 11:26 pm (UTC)
Not buying a permanent account this time because 6Apart hasn't said what content they will and won't allow.

No point in paying for a service that won't tell me what its rules are.
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[User Picture]From: scien
2007-06-20 12:21 am (UTC)
Pretty much.

We're still waiting for an explanation of what exactly is permissable in terms of journal content and listed interests.

I suspect there isn't such a list in existence, but various people just do what feels prudent at the time. Unsurprisingly enough, this tactic has backfired, so can someone please come up with an official list, make it public, and then stick to it?
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[User Picture]From: allykat
2007-06-19 11:28 pm (UTC)
Dude, the whole stupid ordeal over the bannings was bad enough (and unnerving enough considering its handling,) but the down time I had AFTER that was more maddening to me.

I like many others experienced a period of downtime unrelated to that whole stupid ordeal. It wasn't just a day or two either. If I wrote anything longer than a paragraph my posts would go through and were lost- over and over again. I wrote the support line about it and pointing out that paying users, like myself, should have SOME kind of reimbursement for the situation. I can understand issues due to an attack, but issues need to be addressed with customers no matter what business you're in. I've had a paid account for years and have never made any waves before this happened. Sorry, but a week of NOTHING but a friends list full of slavering histronics, more of that situation on the home page, and being unable to USE the site I'm PAYING for on top of all of it proved to be too much for my usually nearly endless patience.

But the whole incident was just totally ignored in favor of the hysterics over the banning of accounts and I received a note back telling me not to expect reimbursement. Was it because it only affected some of us and wasn't site wide? I'm still a paying customer and I wish that MY issue was considered as important as the debaucle everyone else seems to be interested in.

There was a time I would have seriously considered this option, and I ALMOST did get a perm account last time they were released. I certainly wouldn't make that decision today. Not with recent events.

Maybe next time, and I agree- you guys should've waited for this to blow over more.
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[User Picture]From: sparkgrrl658
2007-06-20 12:11 am (UTC)
YES THANKYOU.

oh my god. i was really beginning to feel like i was alone on this one. i personally could give a shit about this "strikethrough 07" bullshit. my only issue is, i pay for a service, i would like it to function properly. one error here or there is to be expected sometimes, but that period of time was unacceptable and i do definitely think we should have gotten something in return for putting up with it. instead, on the days i could actually view the homepage properly, it was just another "news item" about harry potter pr0nz.
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[User Picture]From: sunnyskywalker
2007-06-19 11:31 pm (UTC)
I think you'd build user confidence in your company better if you posted your clarified policies before asking users to hand over their money and trust you for life.
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[User Picture]From: froganon
2007-06-20 12:39 am (UTC)

word up


I want to know what I am buying into before buying into it.
Agreed.

spike
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[User Picture]From: peachii
2007-06-20 12:02 am (UTC)
Was going to buy one, but last month shot that down.
Freedom of speech ftw.
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[User Picture]From: resonant
2007-06-20 12:09 am (UTC)

Not until 6A learns to communicate with its customers

Whenever you do something that annoys or startles your customers, COMMUNICATE with them. Communication in advance is best, but communication immediately after the fact is still good. They may not like what you're saying, but they will be far less irritated with you if you tell them SOMETHING instead of ignoring them for days while you give interviews with CNET. Remember, money is good, and happy customers give you money.
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[User Picture]From: blackbird_song
2007-06-20 12:15 am (UTC)
Absent transparent policies and a reliable commitment to follow them and give adequate notice of any changes, there's no way that I'm going to spend any more money on LJ, either for myself or as gifts. I have several paid accounts here, and would have bought a second permanent account, had the deletions not occurred the way that they did. I'm not buying anything from anyone unless I can see an accurate, trustworthy product description and rules, first.

I have to say that the timing on this offering (i.e., before policies are clarified and content that 6A is unwilling to host is revealed) would tend to indicate that significant communication problems between your company and your user base show no signs of abating.
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[User Picture]From: trevorw2005
2007-06-20 12:18 am (UTC)
LOL! That's hilarious.

...Oh, wait...You're serious. You actually expect us to pay $150 for the right to stick around until the next time someone makes a snap judgement on what people should or shouldn't be censored?

Will you be publishing how many lucky members fork over that cash for a psuedo-permanent environment? Just curious as it'd be interesting to see and a good measurement for the current state of LJ.
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[User Picture]From: bokchil
2007-06-20 12:23 am (UTC)
Thanks, but no thanks.
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[User Picture]From: scien
2007-06-20 12:27 am (UTC)
Dude, timing! I can't bring myself to care about 'Strikethrough '07' as much as many people here, but who really thought it was a good idea to announce permanent account sales so soon after the fact, and before it's been fully resolved? By which I mean that you've not actually told us what content is acceptable - in the journal, profile, and listed interests. Don't think we've forgotten!
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[User Picture]From: kellzilla
2007-06-20 04:40 am (UTC)
No, sorry dear! The perm accounts were announced for sale before the suspension fiasco ever happened. They were officially announced as to be on sale June 7-14th, but obviously, crap happened and the dates got pushed back.
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[User Picture]From: pyrop
2007-06-20 12:54 am (UTC)
Yeah, no. Please stop attempting to trivialize the concerns of your users.
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[User Picture]From: moonvoice
2007-06-20 01:21 am (UTC)
It's kind of amazing how many members are willing to trivialise user concerns actually, depending on where you read about this, a lot of members are going 'get over it lozers!!1', I guess they're also the kind of people to vote for Bush and think that nuclear war is a stellar idea as long as it's not on home soils... they do after all exhibit that unique understanding and rationale that goes something like, 'well it didn't happen to me, so who cares?'

Disappointing, but not altogether surprising.
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[User Picture]From: elwenlj
2007-06-20 12:58 am (UTC)
After the recent debacle there is no way I would consider a permanent account. How permanent will it be? If some pressure group decides it doesn't like folks with an E in their name I could get my journal deleted.
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[User Picture]From: alicettlg
2007-06-20 01:05 am (UTC)
Sorry, Krissy but y'all permanently lost my interest in a permanent account with the wonderful LJ Strikethrough of 2007. As for the offer to donate to the various organizations, I'd much rather give them my money directly, they've earned my trust far more than SixApart.

The people I know that work or volunteer at LJ are very nice folks who really do care but it means absolutely zip when the people at the top - at SixApart - can snap their fingers and make everybody jump like frogs.

Barak's announcement of the "voting" scheme has done nothing to improve my feelings towards 6A - I do NOT want every LJ Tom, Dick and Harry who knows nothing about fandom but happens to wander thru and freaks about some *fiction* and start hitting the "this is objectionable" vote button. I vote everyday at LJ - I vote on individual LJs by friending or not friending, I vote on communities by joining/watching or not joining and not watching. That's exactly how it should be - just because *I* don't like a journal or comm does not mean it should go away, other people may enjoy it and want it and that choice, that diversity is what got LJ where it is today, what made it something 6A wanted to buy.

If SixApart wants my money, they need to get the heck out of LJ and let it be - they need to stop listening to neo-Nazis with a grudge, they need to remember that *thoughts* are NOT illegal and that if everyone posted cat macros all day long, LJ would be dang boring, for both the users and the advertisers.

My paid account expires in October. At this point, I'm not planning to renew it. SixApart has to demonstrate that I can trust them before I get out my credit card again.
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[User Picture]From: tallblue
2007-06-20 01:06 am (UTC)
I can't wait! I am very excited!!!
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