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beta testing: toll-free voice posting [Jan. 26th, 2007|05:34 pm]
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Earlier today we'd found that our voice post phone numbers weren't accepting calls. We're working with our provider to get the problem fixed as soon as we can. In the meantime, hachi rushed to finish setting up a different method of voice posting. We've managed to get a toll-free number for voice posts!

We've been working on this for a while, so while we weren't expecting to have this ready for today, we figured that we might as well try. In particular, it hasn't been stressed under load -- there may be some bumps along the way. So with that in mind, please feel free to set up voice posting if you haven't done so already, and then call 1-888-840-6189 to make a voice post from anywhere in the continental United States. :)

(Unfortunately, if you aren't in the US, you won't be able to use this number. We're still looking for a good international provider -- if you have one you'd like to suggest, please let us know!)

EDIT: This is now our primary voiceposting number -- the existing numbers have proven to be incredibly unreliable, so we're migrating to just this number. Update your contacts lists!

EDIT EDIT: We'll be working on getting alternate numbers, for all of you who've commented saying that this one doesn't work for you (for whatever reason). Keep an eye on news :)

[User Picture]From: kengr
2007-02-01 06:53 pm (UTC)
Canada is part of the US as far as telephone numbering stuff goes. More specifically, it's part of the NANPA (North American Numbering Plan Area). So are places like Guam(!).

That dodge was intended to work from *outside* the NANPA. I should have said "outside the US & Canada" though that still wouldn't be correct. And most US style 800/888/877/866 numbers work in Canada as well.

I take it the straight 888 version didn't work?

If it doesn't that means the folks at LJ asked for a US only 888 number (or, more likely, the vendor never bothered asking them)
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From: casket4mytears
2007-02-02 12:07 am (UTC)
I tried both the number as written and the alternate version you provided. Nada. :(
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[User Picture]From: kengr
2007-02-02 12:29 am (UTC)
Well, the 881 version really isn't supposed to work inside the NANPA. And, alas, 800-style numbers can be restricted so they only work from a portion of the NANPA (it costs less the smaller the area served)
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[User Picture]From: your_downfall
2007-03-18 09:57 am (UTC)
It doesn't work for Canadian users.
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[User Picture]From: kengr
2007-03-18 03:26 pm (UTC)
That's because Canada is part of the NANPA (North american Numbering Plan Area).

Check the other comments
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