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beta testing: toll-free voice posting [Jan. 26th, 2007|05:34 pm]
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Earlier today we'd found that our voice post phone numbers weren't accepting calls. We're working with our provider to get the problem fixed as soon as we can. In the meantime, hachi rushed to finish setting up a different method of voice posting. We've managed to get a toll-free number for voice posts!

We've been working on this for a while, so while we weren't expecting to have this ready for today, we figured that we might as well try. In particular, it hasn't been stressed under load -- there may be some bumps along the way. So with that in mind, please feel free to set up voice posting if you haven't done so already, and then call 1-888-840-6189 to make a voice post from anywhere in the continental United States. :)

(Unfortunately, if you aren't in the US, you won't be able to use this number. We're still looking for a good international provider -- if you have one you'd like to suggest, please let us know!)

EDIT: This is now our primary voiceposting number -- the existing numbers have proven to be incredibly unreliable, so we're migrating to just this number. Update your contacts lists!

EDIT EDIT: We'll be working on getting alternate numbers, for all of you who've commented saying that this one doesn't work for you (for whatever reason). Keep an eye on news :)

[User Picture]From: constituent
2007-01-26 11:56 pm (UTC)
Awesome! Now there's no reason for me to be concerned why my "local" LiveJournal number was two states away in Michigan!
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[User Picture]From: burr86
2007-01-26 11:57 pm (UTC)
We added a few Chicago numbers recently, too. ;)
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[User Picture]From: constituent
2007-01-27 12:08 am (UTC)
Oops. I never noticed that zinger. The last time I modified the phone settings was when a Michigan number died over a year ago. That wasn't such a big concern, since my national mobile plan charges by the minute. I just found it peculiar that El Jay couldn't get into a major market like Chicago.
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[User Picture]From: roamer1
2007-01-27 12:25 am (UTC)
IIRC, LJ uses (or at least used to use) VoicePulse for their local numbers, and their availability is spotty to say the least -- very strong in the Northeast, pretty good in the South, fair along the West Coast, very limited in most of the rest of the country and the Midwest in particular.
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[User Picture]From: constituent
2007-01-27 12:29 am (UTC)
Ahh. That would make sense. The cows don't take kindly to telecommunication towers in the pastures.

Thanks for the enlightenment.
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