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beta testing: toll-free voice posting [Jan. 26th, 2007|05:34 pm]
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[burr86]
Earlier today we'd found that our voice post phone numbers weren't accepting calls. We're working with our provider to get the problem fixed as soon as we can. In the meantime, hachi rushed to finish setting up a different method of voice posting. We've managed to get a toll-free number for voice posts!

We've been working on this for a while, so while we weren't expecting to have this ready for today, we figured that we might as well try. In particular, it hasn't been stressed under load -- there may be some bumps along the way. So with that in mind, please feel free to set up voice posting if you haven't done so already, and then call 1-888-840-6189 to make a voice post from anywhere in the continental United States. :)

(Unfortunately, if you aren't in the US, you won't be able to use this number. We're still looking for a good international provider -- if you have one you'd like to suggest, please let us know!)

EDIT: This is now our primary voiceposting number -- the existing numbers have proven to be incredibly unreliable, so we're migrating to just this number. Update your contacts lists!

EDIT EDIT: We'll be working on getting alternate numbers, for all of you who've commented saying that this one doesn't work for you (for whatever reason). Keep an eye on news :)
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Comments:
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[User Picture]From: ladylynx
2007-01-27 02:22 am (UTC)
Man..I had a rant to post this morning and was wondering why I couldn't even dial up on my cell phone. I thought it was my phone service. Had to sneak a post this afternoon, and by then, my edge wore off. Give me back my edge!!! *shakes LJ*


:P

Glad everything is being worked on.
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[User Picture]From: sephirothgal
2007-01-27 02:24 am (UTC)
Lame... I was all set to make a phone post till I read it was states only.
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[User Picture]From: daddi_cade
2007-02-03 06:00 pm (UTC)
It's always States only, rasem fasem.
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[User Picture]From: loveje
2007-01-27 02:31 am (UTC)
Wow this is an awesome development...unluckily I'm not in the United States, but I'm looking forward to being able to post to LJ by using the phone :)
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[User Picture]From: rintheamazing
2007-01-27 03:07 am (UTC)
So for right now, if we're not in the US, we can't make voice posts at all? And we're paying how much for this?
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[User Picture]From: ryuutchi
2007-01-27 06:06 pm (UTC)
We're still looking for a good international provider -- if you have one you'd like to suggest, please let us know
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From: mystalkershrine
2007-01-27 04:29 pm (UTC)
Word. I personally *hate* phone posts. They're annoying. I want to know what the person says, but I don't want to have to listen to some file to hear it, you know?
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[User Picture]From: missakins
2007-01-27 05:20 am (UTC)
I get nothing when I dial that number. Nothing!
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[User Picture]From: burr86
2007-01-27 10:17 am (UTC)
I just tried calling in, looks like things got cleared up.
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[User Picture]From: ghosty4
2007-01-27 05:29 am (UTC)
Same here. Nothing at all. Maybe it was overwhelmed?
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[User Picture]From: burr86
2007-01-27 10:17 am (UTC)
I just tried calling in, looks like things got cleared up.
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[User Picture]From: naamah_darling
2007-01-27 05:31 am (UTC)
Hey! Cool! I really, really, honestly appreciate the toll-free number. I see a lot more phone posts in my future.

Thank you guys!

This almost makes up for the jacked-up update page, which still bites. :/ Sorry.
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[User Picture]From: prettyveela
2007-01-27 05:47 am (UTC)
I didn't get anything when I dialed the number.
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[User Picture]From: burr86
2007-01-27 10:17 am (UTC)
I just tried calling in, looks like things got cleared up.
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[User Picture]From: alessar
2007-01-27 06:22 am (UTC)
I'm glad you're trying something new. The voice post numbers for Michigan stopped working over a year ago and after months of being told it was "being worked on and would hopefully be fixed soon" the numbers were finally pulled. Which was, bluntly put, ridiculously bad service considering it was the feature that most made me want to pay for my account.
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[User Picture]From: kameil
2007-01-27 06:41 am (UTC)
You guys are AWESOME!! Thank you for everything you do!
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[User Picture]From: fresita
2007-01-27 09:07 am (UTC)
Calling 800 number from Skype is free... But you say from the continental US. Does that mean we can't use Skype?
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[User Picture]From: burr86
2007-01-27 09:08 am (UTC)
You might be able to! Try it out and let us know?
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[User Picture]From: schnee
2007-01-27 01:18 pm (UTC)
Do you have ANY numbers outside of the USA at all yet?
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[User Picture]From: toddmichael
2007-01-28 03:34 am (UTC)
I've been trying this number for hours and it's still busy.....

WAH!
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[User Picture]From: burr86
2007-01-28 04:30 am (UTC)
Seems to be working fine for me -- I called just a few seconds after you commented to check. Can you try again?
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[User Picture]From: mlelds3
2007-01-28 05:28 am (UTC)
Not in the us? Not even Canada?
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