I entered my credit card information and got an error message saying my security number didn't match the rest of my information. I tripled checked it and even called my credit card company; they said everything's correct as far as they can see. I clicked "Finish" three times, got the same error message all three times.
Okay, I think I understand, but I do have a question.
Alright, I bought my paid account on my dad's credit card. I didn't have my debit card at this point, nor had I signed up for PayPal, so I gave my dad the cash and he used his card. Now, when I renew it in February, I wanna use my own PayPal account instead of my dad's card. So if I do this automatic thing and don't put in the same details as what's on my current account, will that make the system spaz out?
"At this time, you cannot set up automatic payments with PayPal, personal check, money order or cash."
From this FAQ
You say that we will be prorated for our remaining time, but what if I just re-upped my membership? Will I only be charged for the days since I paid?
Yes. And, you get three months free. :)
the world is a great big onion
I'm a bit confused about the "100 user pics" thing - do we get those as a bonus if we sign up for the 12 month automatic payment? Cos people all over LJ are celebrating the extra User Pics as if they're a free gift, but all I can see is an option to buy space for 100 at $10 a year.
Can someone please clarify?
Free - 3
Early adopters - 6
Paid - 15
Paid w/ extra userpic option - 100
Permanent - 100
What does this mean....
Authorization capture error: The security information from your card does not match the information you entered.
The code on the back of my card was entered correctly. I have recently changed my address, could that be it? If so, does that mean I can't do this until I've changed my address with my bank?
You need to enter whatever address the bank has on file for your card.
Like others, I tried to set up that automatic payment and I got this:
Unable to generate MU request and it just stops there.
Now I have seven one dollar charges on my credit card that I would like to make go away. Help?
This error was a result of a bug in our credit card processor's system. We've since made a workaround and are monitoring the problem.
Sorry if someone has already covered this, but ....
I signed up for the 12-month billing cycle, and the screen said I'll be charged $18.11 because I have another month to run on my existing paid account. On the final screen, however, it said I'll be charged $19.95.
Which one should I believe?
You were only charged the $18.11.
The credit card I use is expiring on February 2006, at which time I will get a new one. Is it possible for me to still sign up for automatic payments, and then somehow edit in the new number when the current one expires? Thanks!
Yes. You can change the card or card information at anytime.
This rules! My mom was wondering if there was an automatic payment option, so this will work out just nicely.
And THANK YOU for the 100 icons!!!
That would be great...if the auto-magical system would process my payment.
Email a description of your error to firstname.lastname@example.org. My apologies for the kinks.
I keep getting the "Unable to create MU reuqest"error as well...unknow if it has multiple billed but I hope not.
Any idea why this is happening?
A few users have reported this. Hang tight while we investigate and get it fixed up. Thanks.