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Chef Subcluster 8 Paid Time Reimbursement [Jul. 10th, 2004|04:29 pm]
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[jproulx]
If you haven't been following lj_maintenance (recent maintenance announcements), we're offering another reimbursement for users who have been affected by the most recent Chef cluster moves:

...we'd like to apologize to users on Chef subcluster 8. For those users on this cluster with paid accounts, we would also like to offer you a one month extension of paid account time. If you have been affected by these problems, you can claim a free month of paid time here:

http://www.livejournal.com/misc/claim-cluster28.bml

The claim tool will work for the next week [Correction: 2004-07-10 - 2004-07-17]. If you have friends who were affected and don't read this journal, let them know. If your account has expired in the last 2 days, you can buy a new one, then claim your extension when your paid account is active.

For this to apply you must:
  • Be a paid user when you use the reimbursement page
  • Be on Chef subcluster 8
  • Not be suspended, deleted, etc
LinkReply

Comments:
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[User Picture]From: barefoot_dyke
2004-07-11 06:39 am (UTC)
i'm on chef's cluster six and was very affected by the problems. :(
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[User Picture]From: theblackdragon
2004-07-11 07:52 am (UTC)
w00t. thanks guys.

i do find it amusing, though, that the entry that got eaten for a while there was the exact entry in which I was all RAR over having to reset my preferences and personal info every time I re-logged into LJ, and I was asking my friends if any of them were having the same problem. ^^;
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[User Picture]From: ceanshinythings
2004-07-11 07:56 am (UTC)
It's probably useless to ask this here, but my account appears to have lost anything posted during the maintenance. Is the loss permanent?
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[User Picture]From: theblackdragon
2004-07-11 08:08 am (UTC)
check out lj_maintenance -- they've got a link to a recovery tool for the entries we lost during the past few days.
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[User Picture]From: amoonchilde
2004-07-11 08:16 am (UTC)
Thank you very much! I really do appreciate this, and thank for all your hard work. :)
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[User Picture]From: theldara
2004-07-11 09:52 am (UTC)
Thank you, unexpected and kind move. I've recovered most my journal and I appriciate your efforts these past few days.
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[User Picture]From: elainastone
2004-07-11 10:02 am (UTC)
Hey, thanks! You guys really are doing an awesome job in trying to fair and all. ^_^ I'm not on subcluster 8, but I think ya'll are doing wonderful anyhow. Sorry about the people complaining.
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[User Picture]From: samila
2004-07-11 10:24 am (UTC)
LiveJournal is truly awesome. Thanks!
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[User Picture]From: axisofevil86
2004-07-11 11:14 am (UTC)
Um yeah, I'm on that subcluster. My paid account just expired on the 7th, but I've had some problems before my account expired including some of my entries not posting, and also some of my entries randomly deleting, as well as some comments either disappearing completely, or the text going away. Is there anyway you guys can restore my entries/comments or give me that month free time since my account expired before I saw this?
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[User Picture]From: po822000
2004-07-11 12:44 pm (UTC)
I might have missed this, but weren't there supposed to be free months for eveyone that used to have invite codes? Whatever happened to that?
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[User Picture]From: kvinna
2004-07-11 03:39 pm (UTC)
They let you trade the invite codes in for 'LJ cash'. And with that, you could buy a few extra months.
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From: ex_jacquelin411
2004-07-11 01:05 pm (UTC)
Sorry for those on subsector 8, but at least they are getting a reimbursement! I'm on subsector 7 and I have been having horrible problems with LJ for at least two weeks now! I want my reimbursement, also. :(
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[User Picture]From: drbear
2004-07-11 01:33 pm (UTC)
Two things:

1. Like many others who have posted I'm on Chef sub. 7 and also had problems most of the day Saturday. I'm not asking for reimbursement but it wasn't just one group that was affected, it was a lot of us.

2. A lot of the posts seem to be of the "where am I?" variety. Maybe it would be easier to post an FAQ with the "where am I" link rather than just posting it when there's trouble. Most of us don't care where we are as long as it works, but it might be easier for us if it's easier to know we're in a trouble spot.
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[User Picture]From: mirroredimage
2004-07-11 04:02 pm (UTC)
This is so great of you... Thanks!
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From: fonny
2004-07-11 04:44 pm (UTC)
thank you. i was pretty bitter, but now i feel better. thank you LJ!
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[User Picture]From: moondancer2212
2004-07-11 08:00 pm (UTC)
so the rest of chef hasn't been effected? because i'm on subcluster 6, and my journal's been offline or read only a lot in the past week or so. is that unrelated?
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[User Picture]From: devampirelestat
2004-07-12 06:48 am (UTC)
Where would I direct a question on time stamping?

Mainly because when I post, the date says that I'm trying to post for August when the number in fact shows, July....but it won't let me post until I change it to an 8?

~L~
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