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Paid Time Reimbursement [Jun. 30th, 2004|05:58 pm]
Paid Members

paidmembers

[jproulx]
In light of the rough periods we've experienced during the past couple of weeks, outgrowing our network topology & being attacked in a Distributed Denial of Service, we thought it only fair to give back some of your paid time.

Those of you who had a paid account during the month of June are eligible for an instant 2 weeks of free service, even if your paid account has since expired. Alternatively, if you have plans to purchase 6 or 12 months of service during the next week, you're eligible to receive 2 additional months of service for free. Both offers can be found for the next 7 days on the Paid Time Reimbursement page, and they apply to any eligible account you manage (communities, etc).

We apologize for the recently spotty service, but as always we're working hard to overcome these challenges.


We'd like to clarify that the 2 month option is only available for payments that have been fully processed, so it can take a while for the reimbursement page to update with the proper option. If you only see the 2 week option on the reimbursement page, either refresh the page or wait until your payment has totally cleared (Our credit card processing should be instant, but PayPal payments can sometimes take hours to clear).

Note: We're still running into some issues checking for accounts that have expired in the past month, and there are still some instances where people are getting "you are ineligible" errors. We're working as fast as we can to fix these problems, so please be patient. I'll update this post again when I have more information.

Update: We've made a couple of changes for eligibility checks, so if you were getting the "you are ineligible" error before you should try again.
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Comments:
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[User Picture]From: shadows783
2004-06-30 06:12 pm (UTC)
Thank you for being so kind to us all. :)
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[User Picture]From: heartmart
2004-06-30 06:12 pm (UTC)
How amazing! LJ Rocks!
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[User Picture]From: anti_verb
2004-06-30 06:14 pm (UTC)
Much appreciated!

I'll never leave LJ because of exactly that type of generosity. Thank you!
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[User Picture]From: estet_omi
2004-06-30 06:14 pm (UTC)
Way too cool! Thanks!
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From: valawen9
2004-06-30 06:15 pm (UTC)
Thats hot
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[User Picture]From: jacintahuang
2004-06-30 06:15 pm (UTC)
That's awesome, thanks~!

But is it automatically extended or sth? Cos' I'm already in the middle of my 6 mth.s a/c. Thanks! :)
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[User Picture]From: trytodivulge
2004-06-30 06:16 pm (UTC)
What wonderful customer service.

Thanks, LJ
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[User Picture]From: kelroni
2004-06-30 06:16 pm (UTC)
Thanks SO much!!
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[User Picture]From: hasfartogo
2004-06-30 06:16 pm (UTC)

Ta!

Woot!

You guys are the best.

Woooooot!
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[User Picture]From: shirebound
2004-06-30 06:16 pm (UTC)
What a generous offer. Many thanks.
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[User Picture]From: kuri_sutaru
2004-06-30 06:16 pm (UTC)
Wow! Thanks so much!
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[User Picture]From: gerg
2004-06-30 06:16 pm (UTC)
Fancy-dance.
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From: klig
2004-06-30 06:17 pm (UTC)
The paid time reimbursement is unexpectedly generous. I mean, it's not like you guys did anything. :)

Keep up the good work!
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[User Picture]From: txrabbit
2004-06-30 06:17 pm (UTC)
Thank you very much. It is deeply appreciated.
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[User Picture]From: dawna
2004-06-30 06:18 pm (UTC)
thank you thank you thank you :)
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[User Picture]From: nycscribbler
2004-07-01 12:12 pm (UTC)

OMG! The dancing banana!

Had to comment on this. I love the dancing banana. Have you seen the hopping-up-and-down dancing banana and the red devil banana too?
(Reply) (Parent) (Thread)
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