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Paid Time Reimbursement [Jun. 30th, 2004|05:58 pm]
Paid Members


In light of the rough periods we've experienced during the past couple of weeks, outgrowing our network topology & being attacked in a Distributed Denial of Service, we thought it only fair to give back some of your paid time.

Those of you who had a paid account during the month of June are eligible for an instant 2 weeks of free service, even if your paid account has since expired. Alternatively, if you have plans to purchase 6 or 12 months of service during the next week, you're eligible to receive 2 additional months of service for free. Both offers can be found for the next 7 days on the Paid Time Reimbursement page, and they apply to any eligible account you manage (communities, etc).

We apologize for the recently spotty service, but as always we're working hard to overcome these challenges.

We'd like to clarify that the 2 month option is only available for payments that have been fully processed, so it can take a while for the reimbursement page to update with the proper option. If you only see the 2 week option on the reimbursement page, either refresh the page or wait until your payment has totally cleared (Our credit card processing should be instant, but PayPal payments can sometimes take hours to clear).

Note: We're still running into some issues checking for accounts that have expired in the past month, and there are still some instances where people are getting "you are ineligible" errors. We're working as fast as we can to fix these problems, so please be patient. I'll update this post again when I have more information.

Update: We've made a couple of changes for eligibility checks, so if you were getting the "you are ineligible" error before you should try again.

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[User Picture]From: boho
2004-07-02 11:56 am (UTC)
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[User Picture]From: village_idiot
2004-07-02 12:24 pm (UTC)
...still ineligible.
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[User Picture]From: djeannot
2004-07-02 01:31 pm (UTC)
Thanks for this. I have chosen the two week option for now.
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[User Picture]From: cmora77_03
2004-07-02 01:54 pm (UTC)


When will this offer expire ? I want to be able to use paypal to pay for it at then end of next week - around July 9th ! Will I still be able to ?

Thanks in advance.

~ CourtneyAnne
(Reply) (Thread)
[User Picture]From: perfectmagician
2004-07-02 03:16 pm (UTC)
When I try to go to the page, it tells me I need to log in, even though I already am.

(Reply) (Thread)
[User Picture]From: butterfly731
2004-07-02 03:22 pm (UTC)
i <3 you livejournal people. :)
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From: xxmykonstantine
2004-07-02 04:03 pm (UTC)
Yeah this is fantastic. Its things like this that make livejournal so great.
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From: keziahsaid
2004-07-02 05:26 pm (UTC)
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[User Picture]From: cat_aka_nini
2004-07-02 05:40 pm (UTC)
YAY!!! *happy dances*
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[User Picture]From: mandarkk
2004-07-02 05:52 pm (UTC)
Alright, so I just spent quite a bit of time reading through the comments, and, come to find out...I [amongst quite a few others] have made quite a boo-boo. I just payed for 6 months of paid time, but clicked the 'two weeks free' button, thinking LJ would catch the fact that I payed for 6 months, and give me 2 months. I'm guessing LJ doesn't catch stuff like that, so instead of my 2 months, I'm stuck with the 2 weeks. >_<;;
Don't get me wrong, the two weeks are much appreciated...but the main reason I bought the 6 months was the thought of getting two extra months.

Is there anyway to fix this? =\
(Reply) (Thread)
[User Picture]From: ibelieveinkarma
2004-07-02 06:04 pm (UTC)
how do I add a pic in my journal entries that arent from a webpage...like from my own computer?
(Reply) (Thread)
[User Picture]From: sdx
2004-07-02 10:16 pm (UTC)
Another reason why I love the LJ!!
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[User Picture]From: pfak
2004-07-03 12:18 am (UTC)
I as well, am not seeing the 2 months extra (I just paid for the 12 month paid account on the 1st of July), and the option to redeem the extra 2 months is still not showing up for this account.
(Reply) (Thread)
[User Picture]From: mandarkk
2004-07-03 12:37 am (UTC)
I'm having the a similar problem. I'm wondering if they're even going to do something about it, people with a similar problem who commented almost 4 days ago haven't gotten a response yet [here] =\
(Reply) (Parent) (Thread)
[User Picture]From: nanniz
2004-07-03 05:44 am (UTC)
Thank you! :)
(Reply) (Thread)
[User Picture]From: oceana_
2004-07-03 10:45 am (UTC)
I'm still getting the "Not eligible" thing, even though I bought six months more. I got two weeks instead of two months. Would you please look into this?
(Reply) (Thread)
[User Picture]From: sistahspooky
2004-07-03 01:43 pm (UTC)
I got the same thing. I got the two weeks instead of the two months. sigh.
(Reply) (Parent) (Thread)
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