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Paid Time Reimbursement [Jun. 30th, 2004|05:58 pm]
Paid Members


In light of the rough periods we've experienced during the past couple of weeks, outgrowing our network topology & being attacked in a Distributed Denial of Service, we thought it only fair to give back some of your paid time.

Those of you who had a paid account during the month of June are eligible for an instant 2 weeks of free service, even if your paid account has since expired. Alternatively, if you have plans to purchase 6 or 12 months of service during the next week, you're eligible to receive 2 additional months of service for free. Both offers can be found for the next 7 days on the Paid Time Reimbursement page, and they apply to any eligible account you manage (communities, etc).

We apologize for the recently spotty service, but as always we're working hard to overcome these challenges.

We'd like to clarify that the 2 month option is only available for payments that have been fully processed, so it can take a while for the reimbursement page to update with the proper option. If you only see the 2 week option on the reimbursement page, either refresh the page or wait until your payment has totally cleared (Our credit card processing should be instant, but PayPal payments can sometimes take hours to clear).

Note: We're still running into some issues checking for accounts that have expired in the past month, and there are still some instances where people are getting "you are ineligible" errors. We're working as fast as we can to fix these problems, so please be patient. I'll update this post again when I have more information.

Update: We've made a couple of changes for eligibility checks, so if you were getting the "you are ineligible" error before you should try again.

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[User Picture]From: uluithiel
2004-07-01 09:27 am (UTC)

take back all the swearing I did trying to post a story yesterday! Thank you SO much
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[User Picture]From: c_eagle
2004-07-01 09:44 am (UTC)
Thank you for the excellent and equitable plans! :D
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[User Picture]From: danis
2004-07-01 09:45 am (UTC)

2 months...?

I just got my paid account two weeks (2004-06-16) ago... (purchased for one year...) could that possibly qualify me for the two months?

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From: empress_nothing
2004-07-01 09:49 am (UTC)
Thank you so much.
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[User Picture]From: _joi
2004-07-01 09:54 am (UTC)
I feel even better about having paid for another year now.
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[User Picture]From: marsterslady
2004-07-01 09:58 am (UTC)
Thank you for the great offer. I just renewed for another 6 months yesterday, and only was offered the two weeks. Oh well. I do appreciate it though - thanks a lot.
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[User Picture]From: faeriecutie
2004-07-01 09:58 am (UTC)
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[User Picture]From: ankoku_jin
2004-07-01 10:12 am (UTC)
My account is paid through October of this year, and has been for some time, but the checker says I'm not eligible. What gives?
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[User Picture]From: hestiakane
2004-07-01 10:26 am (UTC)
My account is also paid until October but apparently I'm not eligible. I was going to renew for another year to get the extra time but now I'm a little reluctant.
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[User Picture]From: aurora77
2004-07-01 10:26 am (UTC)
Thanks, guys! I've had numerous issues with the slowness, etc., over the past few weeks, so the two weeks more is a welcome offer. :)
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From: zecharmedone
2004-07-01 10:30 am (UTC)
*does a *happynakedpagandance*.
You guys are so cool. Thanks for the kindess that you show us LJ users.
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[User Picture]From: tonksnymphadora
2004-07-01 10:37 am (UTC)
So if I paid for my time for LJ now, I would get the two months? I let it lapse because of the problems.
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[User Picture]From: thedarkcyde
2004-07-01 10:44 am (UTC)

thanks guys!

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From: pensive1
2004-07-01 10:46 am (UTC)
suitable recompense. Thanks a mil!

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[User Picture]From: tactful_cactus
2004-07-01 10:53 am (UTC)
Hey, thank you!
Now if only my cable service would be so kind and professional.
(Reply) (Thread)
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