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Paid Time Reimbursement [Jun. 30th, 2004|05:58 pm]
Paid Members

paidmembers

[jproulx]
In light of the rough periods we've experienced during the past couple of weeks, outgrowing our network topology & being attacked in a Distributed Denial of Service, we thought it only fair to give back some of your paid time.

Those of you who had a paid account during the month of June are eligible for an instant 2 weeks of free service, even if your paid account has since expired. Alternatively, if you have plans to purchase 6 or 12 months of service during the next week, you're eligible to receive 2 additional months of service for free. Both offers can be found for the next 7 days on the Paid Time Reimbursement page, and they apply to any eligible account you manage (communities, etc).

We apologize for the recently spotty service, but as always we're working hard to overcome these challenges.


We'd like to clarify that the 2 month option is only available for payments that have been fully processed, so it can take a while for the reimbursement page to update with the proper option. If you only see the 2 week option on the reimbursement page, either refresh the page or wait until your payment has totally cleared (Our credit card processing should be instant, but PayPal payments can sometimes take hours to clear).

Note: We're still running into some issues checking for accounts that have expired in the past month, and there are still some instances where people are getting "you are ineligible" errors. We're working as fast as we can to fix these problems, so please be patient. I'll update this post again when I have more information.

Update: We've made a couple of changes for eligibility checks, so if you were getting the "you are ineligible" error before you should try again.
LinkReply

Comments:
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[User Picture]From: windmaiden
2004-06-30 06:03 pm (UTC)
That ROCKS. Thanks so much! :) Yet another reason to enjoy my LJ.
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[User Picture]From: windmaiden
2004-06-30 06:08 pm (UTC)
You are not currently eligible to receive any paid time.

Alas, even though I'm still a paid user 'til the second of July, it won't work for me. *sigh* And I thought I was safe for another two weeks. ;_;
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[User Picture]From: musicnutintx
2004-06-30 06:03 pm (UTC)
Thank you !
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From: aajwind
2004-06-30 06:03 pm (UTC)
/me PWNS you all. I was teh first, teh tester. Yay Jesse.

... Wow, that was dweeby.
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[User Picture]From: jproulx
2004-06-30 06:06 pm (UTC)
Thanks for testing it for me.
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From: akademiks
2004-06-30 06:04 pm (UTC)
thank you all very much!
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[User Picture]From: lesliessexxy
2004-07-01 05:39 am (UTC)
I have that shirt!
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[User Picture]From: buttercup31
2004-06-30 06:04 pm (UTC)
Wow, thanks! Best business, EVER.
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[User Picture]From: purplelover13
2004-06-30 06:04 pm (UTC)

YAY!

As someone earlier said, if only all our utilities were so honest!

Thanks for making this place rock!
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[User Picture]From: axver
2004-06-30 06:04 pm (UTC)
Now I know why I love LiveJournal. Keep up the honesty and good work! Not many other places I know of would be prepared to acknowledge problems, let alone compensate for them.
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[User Picture]From: _erin
2004-06-30 06:37 pm (UTC)
Amen. Thanks bunches! You guys are awesome!
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[User Picture]From: amokk
2004-06-30 06:04 pm (UTC)
Excellent.
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[User Picture]From: lordindra
2004-06-30 06:05 pm (UTC)
Thank you! This covers me till my next paycheck comes in. I thought I was about to lose my paid account...
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From: superkaty
2004-06-30 06:05 pm (UTC)
That's awesome! Thanks!
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[User Picture]From: roxy641
2004-07-01 12:05 am (UTC)

Thanks

Brilliant news, I've only just renewed my lj paid account.

Roxy641
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[User Picture]From: truekat
2004-06-30 06:05 pm (UTC)
Wow! Thank you very much! Totally unexpected, but gratefully accepted! :D
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From: scarlett75
2004-06-30 06:05 pm (UTC)
What an excellent idea!
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[User Picture]From: mcsweeneyfiend
2004-06-30 06:05 pm (UTC)
thank you!
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[User Picture]From: moondancer2212
2004-06-30 06:05 pm (UTC)
thanks bunches for doing that . . . also, for those of us who still have invite codes... is there anything we can do with them?
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[User Picture]From: darsant
2004-06-30 06:12 pm (UTC)
You can generate coupons from your invite codes, just go to http://www.livejournal.com/invite/claim.bml
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[User Picture]From: filthy_paws
2004-06-30 06:05 pm (UTC)
Ooh, you lovely, lovely people.
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