?

Log in

No account? Create an account
Paid Time Reimbursement - Paid Members [entries|archive|friends|userinfo]
Paid Members

[ userinfo | livejournal userinfo ]
[ archive | journal archive ]

Paid Time Reimbursement [Jun. 30th, 2004|05:58 pm]
Paid Members

paidmembers

[jproulx]
In light of the rough periods we've experienced during the past couple of weeks, outgrowing our network topology & being attacked in a Distributed Denial of Service, we thought it only fair to give back some of your paid time.

Those of you who had a paid account during the month of June are eligible for an instant 2 weeks of free service, even if your paid account has since expired. Alternatively, if you have plans to purchase 6 or 12 months of service during the next week, you're eligible to receive 2 additional months of service for free. Both offers can be found for the next 7 days on the Paid Time Reimbursement page, and they apply to any eligible account you manage (communities, etc).

We apologize for the recently spotty service, but as always we're working hard to overcome these challenges.


We'd like to clarify that the 2 month option is only available for payments that have been fully processed, so it can take a while for the reimbursement page to update with the proper option. If you only see the 2 week option on the reimbursement page, either refresh the page or wait until your payment has totally cleared (Our credit card processing should be instant, but PayPal payments can sometimes take hours to clear).

Note: We're still running into some issues checking for accounts that have expired in the past month, and there are still some instances where people are getting "you are ineligible" errors. We're working as fast as we can to fix these problems, so please be patient. I'll update this post again when I have more information.

Update: We've made a couple of changes for eligibility checks, so if you were getting the "you are ineligible" error before you should try again.
LinkReply

Comments:
Page 1 of 35
<<[1] [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12] [13] [14] [15] [16] [17] [18] [19] [20] [21] [22] [23] [24] [25] [26] [27] [28] [29] [30] [31] [32] [33] [34] [35] >>
[User Picture]From: stinkybum
2004-06-30 05:59 pm (UTC)
Thanks!
(Reply) (Thread)
[User Picture]From: the_gneech
2004-06-30 06:22 pm (UTC)
I second that emotion!

-The Gneech
(Reply) (Parent) (Thread) (Expand)
From: littlesisdeath
2004-06-30 05:59 pm (UTC)
oh wonderful, darlings! thanks!
(Reply) (Thread)
[User Picture]From: omarius
2004-06-30 06:00 pm (UTC)
Thanks! If only all our utilities were so honest.
(Reply) (Thread)
[User Picture]From: promootheus
2004-06-30 06:04 pm (UTC)
if only our utillities were so cheap!
(Reply) (Parent) (Thread)
From: ex_dottymoo556
2004-06-30 06:01 pm (UTC)
yipppeee!!! you people really do rock
(Reply) (Thread)
[User Picture]From: doomsdayblaze
2004-06-30 06:01 pm (UTC)
Consider me reimbursed!
(Reply) (Thread)
[User Picture]From: savoytruffle77
2004-06-30 06:01 pm (UTC)

This is really great, what you're doing
(Reply) (Thread)
[User Picture]From: supernoodles
2004-06-30 06:01 pm (UTC)
bloody hell- i dint think you were gonna b so generous!

livejournal, i never stopped lovin ya!
(Reply) (Thread)
[User Picture]From: sweden_girl25
2004-07-01 04:46 am (UTC)
hehe I totally agreewith you live journal I love you guys haha
(Reply) (Parent) (Thread)
[User Picture]From: bluepapercup
2004-06-30 06:02 pm (UTC)
wow. thank you!

That really sucks about the DDoS.

Keep up the good work though, I love LJ, even with it's slow times!
(Reply) (Thread)
[User Picture]From: flashfire
2004-06-30 06:02 pm (UTC)
I don't have to give any more money to LJ as a holder of a Perm Account (though I do in the form of paid account gifts for friends), so even though this doesn't really affect my account status in any way, y'all still rock for being thoughtful when it comes to the paid userbase. It may be a small thing in the long run, but it's a good move to keep people happy.
(Reply) (Thread)
[User Picture]From: lickitung
2004-06-30 06:02 pm (UTC)
Thanks!
(Reply) (Thread)
[User Picture]From: redwitch
2004-06-30 06:02 pm (UTC)
I just renewed for 6 months earlier today...Does that mean I don't get the two months?
(Reply) (Thread)
[User Picture]From: halomouse
2004-06-30 06:09 pm (UTC)

Very similar question...

I renewed my account on the 22nd, a few hours after it expired...

I'm very grateful for the reimbursement, but I almost feel like I'm being punished for having faith in you guys (a month and a half is no small deal to me).

Sorry if I'm coming across whiny or ungracious; it's not meant that way at all!

Keep up the good work. You're being awfully good sports about all the crap that's been coming your way lately.
(Reply) (Parent) (Thread)
(Deleted comment)
(Deleted comment)
[User Picture]From: lubedpumpkin
2004-06-30 06:02 pm (UTC)
Thank you!!!
(Reply) (Thread)
[User Picture]From: labyrinthman
2004-06-30 06:02 pm (UTC)
Now thats the way to show committment to service. Good on ya!
(Reply) (Thread)
[User Picture]From: brentdax
2004-06-30 06:02 pm (UTC)
You guys really don't have to do that, but I know you will anyway. That's part of the reason I like this place so much...

Thank you for being such a great example of how every site should behave.
(Reply) (Thread)
From: raen
2004-06-30 09:57 pm (UTC)
I second this.
\0/
(Reply) (Parent) (Thread)
[User Picture]From: macdatty
2004-06-30 06:03 pm (UTC)
thank you!!!
(Reply) (Thread)
Page 1 of 35
<<[1] [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12] [13] [14] [15] [16] [17] [18] [19] [20] [21] [22] [23] [24] [25] [26] [27] [28] [29] [30] [31] [32] [33] [34] [35] >>