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SMS and you [Jul. 14th, 2010|04:27 pm]
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[marta]
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Back in October of 2006, we announced TXTLJ, a Paid Account feature that let you post to your journal via text message and also get notifications via SMS/text if you want.

The number of people who use TxtLJ has fallen through the past several years. Also, the feature has only been available to to U.S. mobile users using certain providers. We'd like to find out how you use your mobile phone or device so we can identify an alternative that works for more of you.

So, keep in mind that we have posting by email (which works with some carriers' SMS), a plethora of mobile apps (and a few more coming later this year!), and all that jazz. And now, on to our questions!

Poll #1592353 SMS and you

I currently use TxtLJ

a lot
36(1.2%)
occasionally
271(8.7%)
never
2814(90.2%)

I use TxtLJ mostly for

updating my journal
341(67.8%)
getting comment or post notifications when I'm away from a computer
162(32.2%)

I don't use TxtLJ because

I'm not in the U.S.
967(34.3%)
my mobile carrier isn't supported by TxtLJ
144(5.1%)
I really don't need SMS notifications and I don't want to/need to update my journal via SMS
1712(60.6%)

Instead of TxtLJ, I wish LiveJournal had this SMS or mobile service:

LinkReply

Comments:
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[User Picture]From: inever
2010-07-14 11:29 pm (UTC)
I can text to Twitter and Facebook. I'd also love to be able to text LJ.
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[User Picture]From: kalii2
2010-07-15 11:52 pm (UTC)
THIS.

It drives me bananas that I can't post to LJ from my phone by text but I *can* tweet and post to FB from it.
At least, I can't figure out how to. My carrier is not supported in the TXTLJ option.(Virgin Mobile USA)
For the life of me I can't figure out how to do the email post by phone either.

Edited at 2010-07-15 11:56 pm (UTC)
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[User Picture]From: sra33
2010-07-14 11:30 pm (UTC)
Speaking of TxtLJ, mine hasn't been working for about a week now. Is there an update going on that I completely missed or should I make a ticket/investigate as to why it's not working for me? >.>
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[User Picture]From: marta
2010-07-14 11:32 pm (UTC)
I'm aware of some problems where Sprint is no longer working with TxtLJ. That's kind of what sparked this post - we don't really know how long it hasn't been working (we use a 3rd party SMS provider and don't have direct monitoring) and only got in a few complaints. That's when we looked up usage and found out that so few people used it.

If you're with a provider other than Sprint can you please let me know?
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[User Picture]From: cjsmith
2010-07-14 11:31 pm (UTC)
I don't use TxtLJ because I pay per message for SMS. (Ouch.)
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[User Picture]From: trixieleitz
2010-07-15 02:04 am (UTC)
This would be a barrier to use for me, too. Occasionally I get time-limited bundles of freebies, it would be nice if I could use those for LJ.
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[User Picture]From: eviltera
2010-07-14 11:31 pm (UTC)
I'd love to use txtLJ but I'm in Canada and my carrier isn't supported.
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[User Picture]From: daednu
2010-07-15 12:44 am (UTC)
This.
I loved the feature when I was living in the US. Would love if you could make it possible for Canadians to use it.
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[User Picture]From: volare
2010-07-14 11:32 pm (UTC)
I'm quite fond of the feature; it lets me update LJ from wherever I am and with my lifestyle it works out quite well.
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[User Picture]From: ashkitty
2010-07-14 11:32 pm (UTC)
I'd love to use it, but I'm in the UK and don't have the option.
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[User Picture]From: barrelofrain
2010-07-14 11:33 pm (UTC)
I have an iPhone so I don't need to TxtLJ.
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[User Picture]From: psychethesane
2010-07-14 11:35 pm (UTC)
Ditto.
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(Deleted comment)
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[User Picture]From: snarfywarning
2010-07-15 12:17 am (UTC)
This. I would love to be able to send mobile pics to LJ instead of twitpic or facebook...
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[User Picture]From: lughnie
2010-07-14 11:35 pm (UTC)
My phone is web-enabled, so I can update my journal just by having that kind of access, so I don't need the Txt LJ. I can see how the service might be useful, however, for mobile users who don't have web-enabled phones.
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[User Picture]From: kalii2
2010-07-15 11:53 pm (UTC)
I have a web enabled phone but it is so awkward and clunky that I'd much rather use txt.
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[User Picture]From: clex_monkie89
2010-07-14 11:36 pm (UTC)
I don't use it because I can only do 120 characters at a time on it, and if I'm gonna do something that small I may as well Tweet it instead of spamming my friends list with ten entries in a row that is only three sentences.
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[User Picture]From: starshone_storm
2010-07-14 11:42 pm (UTC)

+1

...but only when it comes to making entries via Txt LJ.

I like getting comment notifications, though I wish Txt LJ would do a Facebook and have a command for viewing the rest of the comment - and replying!
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[User Picture]From: hasfartogo
2010-07-14 11:37 pm (UTC)

Just so you know ...

.. don't own a cellphone and I live in Canada so this feature is not something I use but I voted in the poll anyways.
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[User Picture]From: ocnative
2010-07-14 11:37 pm (UTC)
I'm one of the few living in the stoneage whose phone is not connected to the internet so I love the option to post to LJ and facebook via text to update my journal when I am away from my computer.
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[User Picture]From: aggiebell90
2010-07-15 12:36 am (UTC)
*raises hand* This is me. I can't access LJ from work--it's blocked--and I occasionally have something happen that I have to post about. I also textLJ when I'm on vacation and have no access to a computer/the internet because I'm obsessive and have posted every day since Sept 1, 2008 and can't stand the thought of missing a day.
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[User Picture]From: jessalie_aranya
2010-07-14 11:38 pm (UTC)
I'm more interested in the idea of actually getting my notifications emailed to me. I haven't gotten any since before the start of July. And yes, I did check my settings.
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[User Picture]From: randomneses
2010-07-14 11:39 pm (UTC)
I have a blackberry so I just go to the regular update page and it works like a charm. I don't use the "mobile lj" mode for it though because...idk I just don't like it as much. Same for viewing my flist. The format just puts me off. I like the way my blackberry naturally formats my flist for me.

That said, a cute app for blackberry would be nice as well.

Edited at 2010-07-14 11:40 pm (UTC)
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[User Picture]From: marta
2010-07-14 11:41 pm (UTC)
We're really looking forward to a Blackberry app soon! I know it's on the schedule for this year.
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(Deleted comment)
[User Picture]From: conjure_lass
2010-07-14 11:39 pm (UTC)
In truth, I find this feature more redundant than anything. I don't use it personaly, but it's somewhat annoying to see the TxtLJ function used like a Twitter account to spam my flist with useless 160 character "entries". I'd be all for LJ getting rid of it and giving us something else in it's place.



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[User Picture]From: inever
2010-07-14 11:44 pm (UTC)
OR, you could just drop the peeps that annoy you from your f-list!
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[User Picture]From: xo_kizzy_xo
2010-07-14 11:40 pm (UTC)
I only post to LJ when I'm physically at the computer. Don't have text on my phone and don't want it either.
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[User Picture]From: sharks_teeth
2010-07-14 11:42 pm (UTC)
I don't feel i need text options and i'm not in the US so my mobile carrier wouldn't be supported.
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[User Picture]From: shahrizai
2010-07-14 11:44 pm (UTC)
I couldn't think of anything for the 3rd option when I filled out the poll, but I do now!

Buy livejournal.app, or work with them to make it an official thing. Alternatively, pay sema for a port. Both are awesome.
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[User Picture]From: softpaw
2010-07-14 11:44 pm (UTC)
I used this feature a LOT on a recent trip to DC. Mostly posting photos from my phone. Which all came with some weird HTML borkedness attached.

Also some never made it to LJ..but as those same photos never made it anyplace ELSE I blame ATT for that one, not LJ.
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[User Picture]From: reoracer
2010-07-14 11:45 pm (UTC)
I update via email or directly from the webpage on my Palm Centro with Sprint as my provider
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[User Picture]From: dcseain
2010-07-14 11:45 pm (UTC)
I use TxtLJ to update my journal, which then auto-crossposts to my Facebook.
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(Deleted comment)
[User Picture]From: salacious_pop
2010-07-14 11:48 pm (UTC)
I have a decimated Blackberry Pearl w/ T-Mobile (which is no longer internet capable), and I use Txt2LJ maybe once a month.

Things that go there are auto friendslocked, and sometimes I want to text something that may not belong on Twitter or Facebook :)
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[User Picture]From: themachinestops
2010-07-14 11:56 pm (UTC)
LJ is for long entries. Facebook and/or Twitter are for short ones. That's personally why I don't use it. But it would be nice for the ability to be expanded to non-US users if they want it.
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[User Picture]From: herwonderfulday
2010-07-15 03:10 am (UTC)
I agree. I use Twitter for the short, what's going on right now stuff, and LJ for longer journal entries. (Since... it's a journal. Heh.)
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[User Picture]From: frabjously
2010-07-14 11:57 pm (UTC)
I regularly text to Twitter on their international number, so you guys just need to set up an international number.
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[User Picture]From: fluffmitten
2010-07-15 09:25 am (UTC)
THIS
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