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Paid time extension [Aug. 17th, 2009|03:04 pm]
Paid Members

paidmembers

[theljstaff]
[Current Mood |gratefulgrateful]

As many of you may already know, LiveJournal experienced about an hour of downtime on Thursday, August 6th due to a DDoS which affected LiveJournal and several other web service providers. In the days following that event some users may have noticed some site slowness or experienced connection problems as we worked on blocking "bad" traffic and making sure that all of you could access the site. We want to apologize for any inconvenience or frustration this caused.

Although the circumstances were out of our control, we greatly appreciate the patience and support you've shown us over the past week or two as we worked to mitigate the effects of this attack. For those of you who support us by owning a Paid Account, we'd like to express our appreciation by extending your Paid Time for a few days. Anyone who was an active Paid member as of any time Thursday, August 6, 2009 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on September 10th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml
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Comments:
[User Picture]From: marta
2009-08-17 10:30 pm (UTC)
We can't offer an extension to Permanent Accounts, not even to share - but I do believe that as limits and other items are reviewed over year we'll be giving some extra love to Permies to show appreciation that way.
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[User Picture]From: afrocurl
2009-08-17 10:33 pm (UTC)
Ooh, that's nice to know at some point, Marta. Thanks for the information (however far off it may be.)
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[User Picture]From: beunydd
2009-08-17 10:40 pm (UTC)
Thanks...my account is permanent too and I understand how you can't give us more time...but an extra user pic might be nice ^^

OTOH, I know the DDoS attack was not your fault or responsibility to give us anything for something out of your control. LJ is one of the only services I can get that's not blocked by a firewall at work, so the outtages are painful...there's nothing else to "waste time" with...LOL!
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[User Picture]From: shadadukal
2009-08-18 09:41 am (UTC)
I second the request for an extra userpic. :D
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[User Picture]From: schnee
2009-08-17 10:57 pm (UTC)
Yay! :D
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[User Picture]From: moonrise
2009-08-17 11:06 pm (UTC)
Yay! Good to know!
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[User Picture]From: matopa
2009-08-17 11:17 pm (UTC)
Definitely good to know. Thanks for all the hard work! :)
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[User Picture]From: constituent
2009-08-17 11:20 pm (UTC)
Oh good. It's nice to see that the permanent account holders aren't slanted. Granted, we all know "permanent" means as long as El Jay is alive, so it would be nice to see some type of perk for us, rather than paid members getting all the consolation prizes.
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[User Picture]From: darsynia
2009-08-18 03:10 am (UTC)
Exactly :)
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[User Picture]From: childcage
2009-08-17 11:21 pm (UTC)
I look forward to that!
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[User Picture]From: lady_astrocat
2009-08-17 11:39 pm (UTC)
Ah, that's nice to hear - I look forward to it! Thank you so much for all of the hard work :)
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[User Picture]From: _touched
2009-08-18 04:43 pm (UTC)
I'm sorry to hone in here, but I have seen you guys give love to the Permanent account user's, being a paid account user myself. You just got through giving them a boat load of extra user pics not too long ago. And, while you guys were doing that, the paid user's didn't even get one thing at all. I can tell you from my own personal opinion and from talking to a few friends of mine who are paid account users, that we would have rather been given more user pics instead of this three day extension. So, I feel like I've watched over the years being a member and being a paid user, the permanent accounter holders get a little bit more love than the paid users who still have to pay for everything, even when you guys are calling them perks. I'm just sayin', that's all. It does get to be frustrating a bit.
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[User Picture]From: muko
2009-08-20 01:40 pm (UTC)
Oh really, no shit? Paid account users have to pay to get extra things, while people who forked over $200 for a permanent account get the odd perk? How blasphemous. How dare LJ give extra things to the people who handed over enough money for 6 - 7 years of paid time all in one go?! Disgraceful. It's not logical in the least.

I don't know, it may be just me, but something tells me that you're missing one of the crucial points to actually having a permanent account.
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[User Picture]From: _touched
2009-08-20 06:40 pm (UTC)
No, actually I'm not. I understand perfectly well, so please don't insult my intelligence.

There are a lot of paid users out there, who would really love to be able to drop $200 on a permanent account just like that, but we just don't have the money to do so. So, instead, we pay every year for both extra user pics as well as, paid user time - for "X" amount of years and continue to do so. And, in time, we'll actually have surpassed paying the $200 that you guys pay in one go for your permanent accounts.

So, I don't think it's very fair or very good business on LJ's part to give over nearly 100 extra icons to the permanent user and without thinking about the paid account users as well. Even if they would have given us 15 more, that would have been a lot better than anything else.

But, ya know, I'm finished with this conversation. I'm sure there are a lot more people out there who feel the same way I do, so I'm not going to waste my time arguing with you, when you're missing a crucial point as well.
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[User Picture]From: crackpig
2009-08-18 06:59 pm (UTC)
That's awesome.

Thank ye kindly!
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[User Picture]From: journeyto
2009-08-22 11:05 pm (UTC)
This kind of whining is so ridiculous. I'm embarrassed for you. It's a day off the internet, for God's sake!
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[User Picture]From: hallwayjulie
2009-08-22 11:26 pm (UTC)
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