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Paid time extension [Aug. 17th, 2009|03:04 pm]
Paid Members


[Current Mood |gratefulgrateful]

As many of you may already know, LiveJournal experienced about an hour of downtime on Thursday, August 6th due to a DDoS which affected LiveJournal and several other web service providers. In the days following that event some users may have noticed some site slowness or experienced connection problems as we worked on blocking "bad" traffic and making sure that all of you could access the site. We want to apologize for any inconvenience or frustration this caused.

Although the circumstances were out of our control, we greatly appreciate the patience and support you've shown us over the past week or two as we worked to mitigate the effects of this attack. For those of you who support us by owning a Paid Account, we'd like to express our appreciation by extending your Paid Time for a few days. Anyone who was an active Paid member as of any time Thursday, August 6, 2009 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on September 10th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml

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[User Picture]From: hannah554
2009-08-18 03:42 pm (UTC)
Thanks LJ!
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[User Picture]From: chase_chan
2009-08-18 03:46 pm (UTC)
thanks, we all know that the attacks weren't your fault, though, so it alright =D
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[User Picture]From: phoenix_cry
2009-08-18 03:49 pm (UTC)
Great, thanks! :D
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[User Picture]From: sings_in_rain
2009-08-18 04:11 pm (UTC)
Thanks for the free time, I think it is a great option for those who don't have a perminate account. Since my account is a peminate account, I'm not able to take advantage of it, but I thank you for everyone who can.
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[User Picture]From: dreamabella
2009-08-18 04:13 pm (UTC)
Thanks for the offer! My service wasn't affected, so I won't claim it, especially since my icons will expire before my account, but thanks anyway!

I don't know what I'd do without LJ! Thanks for keeping things the way they are (not like Facebook that changes thing without letting you have a choice).

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[User Picture]From: ldyghst
2009-08-18 04:34 pm (UTC)
Thank you!
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[User Picture]From: ninjamidget66
2009-08-18 04:35 pm (UTC)
Thank you so much for being generous with your customers. You rock!
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[User Picture]From: jaded110
2009-08-18 04:45 pm (UTC)
Thank you so much for this. My account was going to expire in September anyway, this just gives me a little more time to enjoy it before I have to pay again.
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[User Picture]From: mariediocre
2009-08-18 05:11 pm (UTC)
Thank you very much guys! Little things like this make me look forward to the next perm account sale now that I have a decent amount of savings and fun money!
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[User Picture]From: persiflage_1
2009-08-18 05:19 pm (UTC)
Thank you.
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[User Picture]From: 22_steps
2009-08-18 06:02 pm (UTC)
Thanks very much. I wasn't expecting to be reimbursed because it wasn't your fault but it's really kind of you to do so!
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[User Picture]From: deanshot
2009-08-18 06:04 pm (UTC)
This is very generous of you to do so I just want to say thanks.
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[User Picture]From: london_fan
2009-08-18 06:31 pm (UTC)
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[User Picture]From: bendtothesun
2009-08-18 06:32 pm (UTC)
This is very generous of you all, thanks so much! :)
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[User Picture]From: samatethecookie
2009-08-18 07:40 pm (UTC)
Thank you for the extension! :)
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[User Picture]From: pete_thomas
2009-08-18 08:09 pm (UTC)
While the gesture of an extension is great, the fact that you bring us a great product is fine enough. Whatever it takes to keep providing that, be it downtime or otherwise, so be it. Continue with your hard work. I will not take your extension, but rather, continue to enjoy my time here at LJ. Thank you.

Edited at 2009-08-18 08:09 pm (UTC)
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[User Picture]From: craving_vintage
2009-08-18 08:28 pm (UTC)
Thank you! :)
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[User Picture]From: lostpoisoned
2009-08-18 09:15 pm (UTC)
Wow that is awesome and very generous. Thank you!
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[User Picture]From: cackling_madly
2009-08-18 09:50 pm (UTC)
Wow, that is really generous, considering the whole debacle wasn't lj's fault. Thank you!
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[User Picture]From: betgirl
2009-08-18 11:30 pm (UTC)
Since I'm one of the people with a paid account who couldn't access LJ for a couple of days following the attacks I really appreciate what you're doing even though it wasn't your fault. It's definitely one of the things that are going to make me renew my paid account when time comes.
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[User Picture]From: valkyriur
2009-08-18 11:33 pm (UTC)
As others have said, this is very generous of you. Thank you for this. :)
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[User Picture]From: acidquill
2009-08-18 11:45 pm (UTC)
This was so generous. Thanks very much for the consideration :)
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[User Picture]From: cosmicmercury
2009-08-19 02:19 am (UTC)
Thank you for th extension!
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[User Picture]From: msmiss
2009-08-19 02:29 am (UTC)
Thanks LJ! This is one of the reasons for why I love you guys and keep coming back. xoxox
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[User Picture]From: phoenix39
2009-08-19 03:57 am (UTC)
Thank you so much!
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