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Paid time extension [Aug. 17th, 2009|03:04 pm]
Paid Members

paidmembers

[theljstaff]
[Current Mood |gratefulgrateful]

As many of you may already know, LiveJournal experienced about an hour of downtime on Thursday, August 6th due to a DDoS which affected LiveJournal and several other web service providers. In the days following that event some users may have noticed some site slowness or experienced connection problems as we worked on blocking "bad" traffic and making sure that all of you could access the site. We want to apologize for any inconvenience or frustration this caused.

Although the circumstances were out of our control, we greatly appreciate the patience and support you've shown us over the past week or two as we worked to mitigate the effects of this attack. For those of you who support us by owning a Paid Account, we'd like to express our appreciation by extending your Paid Time for a few days. Anyone who was an active Paid member as of any time Thursday, August 6, 2009 is eligible for a 3 day extension of Paid time. You can claim this extension anytime from now until 12:01 GMT on September 10th.

The extension isn't automatic so that people who weren't affected can have the option to choose whether or not they want an extension. You can choose to claim your extension by going to this page: http://www.livejournal.com/pay/claim.bml
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Comments:
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[User Picture]From: agentgreenway
2009-08-17 10:35 pm (UTC)
Seeing as during the DDOS thing, I was blocked from the site for about two days (which was very frustrating, even if it wasn't your guys' fault), this is extremely welcome. Thanks, Livejournal. ♥

Also, indulge my curiosity: what is the permanent account message?
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[User Picture]From: glowing_dragon
2009-08-17 10:47 pm (UTC)
This journal is a permanent account and as such has free time forever. You cannot give extra paid time to permanent accounts.
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[User Picture]From: glowing_dragon
2009-08-17 10:35 pm (UTC)
Cool. I have a permanent account, but I've spread the word!
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[User Picture]From: sofie_sanctuary
2009-08-17 10:35 pm (UTC)
wow thanks!!
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[User Picture]From: the_lady_sakura
2009-08-17 10:35 pm (UTC)
Thank you very much! =D
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[User Picture]From: evershadowangel
2009-08-17 10:38 pm (UTC)
This is great, thank you!
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[User Picture]From: vitalregions
2009-08-17 10:40 pm (UTC)
Sweet!

Ryoji combo
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[User Picture]From: ehowton
2009-08-17 10:41 pm (UTC)
Hey! Thanks for working so diligently on getting the problem solved!
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[User Picture]From: oldsmobile_mike
2009-08-17 10:42 pm (UTC)
Wow, thanks!
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[User Picture]From: majestic_shriek
2009-08-17 10:43 pm (UTC)
Thank you very much for doing this, you really didn't have to!
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[User Picture]From: shadow_hive
2009-08-17 10:44 pm (UTC)
Thanks!

I clicked the link, but I'm not sure it worked *blush*
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[User Picture]From: just_chiara
2009-08-17 10:44 pm (UTC)
Thank you! :D
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[User Picture]From: helygen
2009-08-17 10:45 pm (UTC)
This is very generous of you. Thank you :)
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[User Picture]From: zooey_glass04
2009-08-17 10:45 pm (UTC)
Thanks so much! I won't take the extension, as this really was not your fault at all, but the gesture of good will is much appreciated.
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[User Picture]From: lost_variable
2009-08-17 10:46 pm (UTC)
Thanks ^_^
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[User Picture]From: sweetmeow
2009-08-17 10:49 pm (UTC)
I was out for over 24 hours on Friday, August 7 until Saturday evening, August 8. I have a permanent account, so cannot take advantage of this offer - - and that's ok, really. I want to let you know that it wasn't just for "one hour". It was very confusing because I knew others were getting on, and I was getting some notifications. I called to check to see if it was my server, but it was not. So -- all this was quite odd. Then LJ came back as mysteriously as it left -- and then read as to the reason.
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[User Picture]From: lied_ohne_worte
2009-08-18 08:20 am (UTC)
The "one hour" they mention is the time the entire site was down when the attack started, that is, the outage that affected all users. What you experienced were the connection problems they mention that happened during the time when they were fighting off the attack - those affected only some users in varying degrees and at different times.
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[User Picture]From: porcelain72
2009-08-17 10:53 pm (UTC)
Thanks very much.
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[User Picture]From: senbonzakura77
2009-08-17 10:54 pm (UTC)
Whoa, thank you so much! :D
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[User Picture]From: chloestella
2009-08-17 10:58 pm (UTC)

a few times i couldn't access the site but nothing that was a significant inconvenience. so i won't take the extension, but i sincerely appreciate the offer.
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[User Picture]From: mourning
2009-08-17 10:59 pm (UTC)
that's nice. my account just expired yesterday, so this helps.
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[User Picture]From: tyffi
2009-08-17 11:01 pm (UTC)
Wow, this is great. I honestly haven't expectd anything like this, so...

THANK YOU, LJ!!!
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[User Picture]From: zare_k
2009-08-17 11:10 pm (UTC)
Thanks for making the gesture, it's appreciated.
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[User Picture]From: castroneves
2009-08-17 11:11 pm (UTC)
Thank you so much for the gift, lj! It is very very much appreciated. <3
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[User Picture]From: linesfade
2009-08-17 11:18 pm (UTC)
THANK YOU! Much love to you all! *MWAH!*
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